Javelin Research

How to Increase Adoption of Online Banking and Bill Payment: A Peek into 2018

Advisory Webinar: Client Login Required
Date: September 25, 2013
Author(s): Mark Schwanhausser
Research Topic(s): Digital Strategy & Experience
Javelin outlines a strategy for financial institutions to target 29 million Americans who are one step away from paying bills with their primary bank or credit union.
Market forces are generating increased interest in mobile wallet use, creating an enormous opportunity and an attractive target for investment. The percentage of consumers who use smartphones and tablets is growing rapidly, and consumers’...

Navigating the Rising Tide of Ecommerce Fraud with Consumer-Approved Authentication Solutions

Advisory Webinar: Client Login Required
Date: September 11, 2013
Research Topic(s): Payments, Fraud Management
The gradual proliferation of EMV over the coming years is expected to greatly reduce card fraud at the point of sale.
This white paper was sponsored by Identity Finder and conducted independently by Javelin Strategy & Research. Sensitive consumer data is a valuable commodity for businesses and criminals alike. Criminals target businesses that are commonly...
Javelin’s 11th annual online banking and bill-pay forecasts reinforce that adoption will remain unacceptably flat through 2018 unless financial institutions take action to upgrade services, counter misperceptions about paying bills at FIs, and...

Virtual Currency: Digital Swords to Physical Goods

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Date: August 28, 2013
Research Topic(s): Payments
Virtual currency has evolved far past its humble beginnings of buying digital cows and swords. More than 47 million US adults were virtual currency users in 2012.

International Remittance Transfers: How to Tap $2.1B in Cross-Border Revenue

Javelin Report
Date: August 22, 2013
Research Topic(s): Payments
The United States is home to more immigrants than any other country in the world, and Javelin estimates that remittance providers could potentially collect upwards of $2.12 billion in fees from outbound cross-border transfers. But increasing...

Opening Accounts via Branch, Online and Mobile: The How, When and Why?

Advisory Webinar: Client Login Required
Date: August 7, 2013
Author(s): Mark Schwanhausser
Research Topic(s): Payments
Digital account opening has grown by leaps and bounds in a few short years, reaching over 88.5 million Americans opening an account online or with a mobile device.

Mobile Banking and Branches Working Together for $1.5B in Cost Savings

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Date: July 25, 2013
Research Topic(s): Mobile & Online Banking
While rising adoption of digital technologies alters the branch-based distribution model, there are many cost saving opportunities for FIs that enhance the experience for mobile bankers.

Virtual Currencies and Bitcon: Crossing to the Physical Chasm

Javelin Report
Date: July 25, 2013
Research Topic(s): Payments
Virtual currency has evolved far past its humble beginnings as an in-game currency. The more than 47 million adult virtual currency users purchased $4.65 billion worth of virtual currency in 2012, and spend on virtual currencies is expected to more...

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