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Digital New Normal Demands Both Technology and Touch

Historic market swings triggered by fears related to the Covid-19 outbreak have sent nervous investors scrambling for information, advice, and quick responses. State mandates and shelter-in-place orders have made face-to-face interactions diffic...

North American PaymentsInsights, Canada - ATMs: Used for More than Just Cash

ATMs in Canada are used for all types of transaction. A new report in Mercator Advisory Group’s North American PaymentsInsights survey series finds that Canadians are using ATMs for deposits and a variety of transactions.

Business-to-Business Cross-Border Payments: New and Improving Options

Traditional payment methods still dominate cross-border transactions, but faster and better experiences are becoming more commonplace.

The Paycheck Protection Program Is an Urgent Challenge and Opportunity for Lenders

In this Impact Note, Javelin discusses the genesis of the PPP and provides a consolidated overview of actions taken by key bank, vendor, and nonbank participants. We also outline the opportunities that lie ahead in the coming weeks, including ...

North American PaymentsInsights, U.S - ATMs: No Fee for Me

ATMs play an important role in U.S. consumers’ lives. Mercator Advisory Group’s latest survey report finds that despite declining cash use, U.S. consumers still use ATMs for cash withdrawals, deposits, and other transactions.

Autonomous Checkout: Brick-and-Mortar Retail Goes Full Digital

  • Javelin Report
  • Date: April 5, 2020
  • Author(s): Raymond Pucci
  • Research Topic(s): Credit, Debit, Merchant
Autonomous Checkout Finds Its Market Despite the COVID-19 Crisis.  Mercator Advisory Group research report discusses why cashierless stores will expand even after the novel coronavirus subsides.

Do State Payroll Card Laws Help or Hurt the Unbanked?

  • Impact Note
  • Date: April 2, 2020
  • Author(s): C. Brown
  • Research Topic(s): Prepaid
Have states’ rules on wage payments gone too far imposing overly burdensome regulations?

Increasing Payment Options to Maximize Bill Pay’s Potential

  • Javelin Report
  • Date: April 1, 2020
  • Author(s): Rachel Huber, Krista Tedder
  • Research Topic(s): Tech & Infrastructure
This report will explore why most bill pay platforms today are not meeting consumer needs, how offering a variety of payment options can unify the bill payment process, and solutions that can help achieve a truly unified bill pay experience.

Pandemic Response: Remote Work Can Tip the Scale of Vulnerability

COVID-19 has triggered an international response that is unprecedented in terms of how enterprises engage during a pandemic. Until recently, such an event was largely a fictional exercise of documenting what might occur and business continuity i...

Payment Strategy Implications in a Pandemic

Concerns over the fallout from COVID-19, or coronavirus, are already being felt by consumers as global demand for goods and services is hampered by quarantines, supply chain disruption, and general consumer uncertainty. These events have both co...
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