Mobile Banking — Top 25 FIs Give Clues to Mobile Money Movement

Mobile Banking — Top 25 FIs Give Clues to Mobile Money Movement
Purchase Webinar Purchase Mobile Banking — Top 25 FIs Give Clues to Mobile Money Movement Webinar
Webinar This has a companion report: 2012 MOBILE BANKING FINANCIAL INSTITUTION SCORECARD: Three Keys to Mobile Money Movement Success.
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Presented By: Mary Monahan
Price: $199

Mobile banking is on the rise. Over 33% of mobile phone users are conducting mobile banking. Seismic shifts are occurring in the mobile banking offerings of financial institutions. We will present results of Javelin's Mobile Banking Scorecard of the Top 25 US financial institutions, by deposit size. See who earned the Best in Class award? Where are future areas of improvement to increase customer loyalty?

During this webinar, Mary Monahan will present results of how consumers' behaviors are fundamentally altering their mobile financial behaviors. We will evaluate device access as well as mobile web, app, and SMS text banking, and identify feature changes. Three key functionalities in leading offerings are identified by Javelin as areas of special focus.

During this webinar, we will explore:

  • What mobile banking products and services are banks offering, and how have they changed over the past year?
  • What are we likely to see consumer's demanding over the next year?
  • Who are the leading industry leaders in mobile banking?
  • What do consumers want from mobile banking?
  • What will mobile banking look like in the future, and how can FIs mobile banking strategies adapt?

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