Fraud remains a serious danger in the U.S., but transactions wrongly declined due to suspected fraud — known as a “false positive” — may represent just as big a threat. Javelin estimates it resulted in $118 billion in falsely declined transactions.
Card issuers face a sticky situation: Employ lax card authorization strategies and risk losing revenue to fraud, or use strict authorization rules and risk losing legitimate revenue. Both options have the potential to alienate their customer base. Join us as we explore the promises of new technology such as EMV and mobile advancements, and discuss high-quality authorization solutions and strategies to improve card authorization practices.
- Why are certain channels more prone to false positive declines?
- What can issuers do to improve card authorization practices across channels?
- How does mobile and current EMV transition affect established card authorization practices?
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