Securing Emerging Channels: Virtual assistants, the Internet of things, and beyond

Webinar: Client Login Required
September 2018
Presenter(s): Kyle Marchini, Al Pascual
Today, consumers in the U.S. own nearly 870 million “Internet of things” devices, ranging from sophisticated virtual assistants to internet-connected lightbulbs, many of which already have payment or banking capabilities. However, while this offers...

Mobile Wallet Wars: How to Increase Your Customer Loyalty

Webinar: Client Login Required
September 2018
Presenter(s): Krista Tedder, Rachel Huber
Join Javelin as we discuss how financial institutions can benefit from focusing on loyalty and rewards programs to increase brand loyalty and gain top of wallet share.
Join two of Javelin’s directors of Digital Banking as they explore the intersections between the channels, highlighting where banks have made the most progress and where significant gaps remain.

Winning the Underbanked: The Long-Term Opportunity in Short-Term Lending

Webinar: Client Login Required
June 2018
Presenter(s): Al Pascual
Payday loans play a vital role in the lives of many consumers who don’t have the cash reserves to cover an emergency expense. They are especially popular with underbanked consumers. However, they are expensive with APRs ranging from 300-750% and can...

2018 Identity Protection Services Market: Building relationships with digital-first customers

Webinar: Client Login Required
May 2018
Presenter(s): Al Pascual, Kyle Marchini
Even as identity fraud reaches new highs in the US, the identity protection market is facing new struggles in satisfying users, pointing to the need for IDPS providers to reevaluate how they serve subscribers. Rapidly evolving digital fraud schemes...
P2P mobile payments have evolved and are now being used as a foundational block to build out a multi-product consumer relationship. As a result, basic P2P functionality is now table stakes and offering a compelling mobile app has never been more...
Small business owners have traditionally exhibited high degrees of satisfaction with, and loyalty to, their primary bank. But adoption of online and mobile banking and rapid proliferation of credit options are changing how business owners think...

The Role of Applicant Behavior in Identity Proofing

April 2018
Presenter(s): Al Pascual
As account opening continues to transition from physical to digital channels, financial institutions, issuers, lenders, and other organizations must optimize the digital experience of applicants in order to compete. At the same time, fraud is on...

Overhauling the Mobile Account Opening Experience

Webinar: Client Login Required
April 2018
Presenter(s): Emmett Higdon
One-third of checking account applications are started on a mobile device — more than those initiated online (21%) and nearly equal to the number started at a branch (34%). But bank support for all phases of mobile account opening has not kept pace...

Strategies for a Successful Zelle Rollout

Webinar: Client Login Required
March 2018
Presenter(s): Mark Schwanhausser
Join Javelin to learn how banks and credit unions can positively influence the rollout, teeing up the P2P service as a trusted, habitual banking service woven into FIs’ money movement capabilities.


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