Press Releases

More than half of all consumers surveyed would use Amazon’s digital voice assistant, Alexa, to make routine banking requests, including checking account balances (47%) and reviewing recent

The identity protection services market has contracted by $500 million since 2015, to total $3.7 billion in 2017 according to the new Javelin Strategy & Research report, 2018 Identity

A new report from Javelin Strategy & Research, Overhauling the Mobile Account Opening Experience, analyzes how well banks are addressing this surge in mobile applications and why they

Javelin Strategy & Research published a new report, titled The Role of Applicant Behavior in Identity Proofing.

Javelin Strategy & Research’s new report, What Banks Can Do to Make Zelle's P2P Rollout Successful, analyzes advertising and tutorials, bank online marketing, secret shopper testing, a

The 2018 Identity Fraud Study released today by Javelin Strategy & Research, revealed that the number of identity fraud victims increased by eight percent (rising to 16.7 million U.S.

Javelin Strategy & Research today announced its 10th annual Identity Protection Service Providers awards.

Javelin Strategy & Research’s new report, 2017–2021 Retail Point of Sale Payment Forecast, examines changes in shopping preferences of consumers has altered payment methods when they c

Javelin Strategy & Research’s recent report, Why Digital Banking Often Fails to Reduce Offline Volume: Education and Contextual Support Needed to Overcome Offline Inertia, concludes th

Javelin Strategy & Research’ s new report, Credit Scores in Digital Ba