Digital Déjà Vu: Banks Miss Another Stimulus Opportunity
- Date:March 31, 2021
- Author(s):
- Emmett Higdon
- Report Details: 4 pages, 3 graphics
- Research Topic(s):
- Digital Banking
- Mobile & Online Banking
- PAID CONTENT
Overview
As the third round of stimulus payments reached U.S. consumers, most digital banking sites provided little, if any, guidance as to how best to put the funds to use. Banks missed a perfect opportunity to showcase financial fitness tools and content that could increase engagement and satisfaction.
Learn More About This Report & Javelin
Related content
Generative AI in Small-Business Banking: The Race Is On
Generative AI is poised to revolutionize the way small businesses interact with their banks. But are financial institutions ready to seize the opportunity? Fintechs like Intuit, Bl...
Mobile Deposit: A Success Story With Three Caveats
In 2023, mobile deposit became the most frequent way consumers chose to deposit a check. It is by far the preferred deposit method, and it is a winner among younger consumers. None...
Positive Messaging: Recasting How Banks Communicate with Customers
It’s hard to deliver bad news to banking customers in digital channels. Most financial institutions are in the first phase of Javelin’s Positive Messaging Maturity Path, where the ...
Make informed decisions in a digital financial world