Financial services industry and the whole ecosystem is experiencing dynamic transformation. Traditional institutions are compelled to reinvent themselves due to the increasing competition from fintech and challenger banks. Customers are demanding smooth and seamless interactions and experiences, innovative transaction options and the top of the line security. Read on to understand how to go about harnessing the power of technology and innovation in 2020!

Advisory Services Report | Payments Practice
 

P2P growth in the U.S. market is on an upward trajectory with fintech providers leading the way. Apple, Google, PayPal, and others provide consumers a vital service as many financial institutions struggle to provide the needed financial services to their customers. Banking, specifically checking accounts, play a significant role in the success of P2P, and the convergence of banking and technology will come to a head in 2020 as Google launches a checking account in partnership with Citibank and Stanford Federal Credit Union.

By Rachel Huber

As the holiday season approaches and the frequency of payments spikes, understanding how and where consumers use different payment devices is invaluable to both merchants and issuers alike, helping assist in customer service, authorization, and fraud strategies. In this annual blog series, Javelin identifies key spending metrics for the in-store, online, and mobile channels, as well as methods of improving the frequency and value of a payment method with practical methods for issuers and merchants to determine how to balance their payment strategy this holiday season and through 2020.