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2021 Digital Banking
Platform Vendor Scorecard
FEATURED REPORT
The Balancing Act: Solving for Frictionless Experiences
Advisory Services Report | Fraud Management Practice
Author(s): John Buzzard
This report will delve into whether a completely frictionless experience is necessary to meet the average consumer’s expectations for security and smoother transactions. As providers of financial services define the parameters of their clients’ experiences amid growing digital behaviors, the answer to providing friction-free experiences may lie in the invisible complexity of the tools at work in the background.
RESEARCH SPOTLIGHT
Javelin Strategy...
The traditional definition of “financial relationship” has changed forever. For banks to adjust...
Banks are largely stalled at the midpoint of their mobile evolution. Javelin’s Mobile Maturity...
The big breakthrough in bill pay will come when banks give their customers oversight and...
The prevention and mitigation of fraud is a bottom-line concern for banks. For the owners of...
This report will delve into whether a completely frictionless experience is necessary to meet...
Fraud detection has made rapid improvements in a short period. In the year ahead, look for the...
Child identity fraud costs U.S. families nearly $1 billion annually. It affects one out of...
Roughly 20 years after the advent of eNotes in the mortgage industry, fully paperless loans...
After spending the pandemic years shoring up processes and capabilities to keep business moving...
Big-ticket loans, such as those for cars and houses, have traditionally involved a lot of...
Third-party auto lenders must accelerate their adoption of digital touchpoints to remain...
The COVID-19 pandemic brought sweeping changes to the ways consumers make payments. If anything...
Gen Z is on the brink of becoming a major segment of paying consumers, making it high time for...
PayPal may have nixed potential plans to acquire Pinterest, but there’s still much to learn by...
Square’s move to acquire Afterpay for $29 billion dramatically alters the futures of the two...
In this report, a companion piece to Three Priorities for Countering Fraud Against Small...
Small-business rates of adoption of online and mobile banking lag far behind those of regular...
Generating invoices and payment acceptance are two areas that present difficulties for small...
Banks want small businesses to open accounts, and small businesses want a digital process that...
It’s a democratized and increasingly self-serve landscape for investors, but here’s the good...
The Google/CME deal is largely unprecedented. Google has the opportunity to directly explore...
The rise of direct indexing goes far beyond a trend. Rather, it is the crucible in which the...
There are no guarantees in life. Except when it comes to death, taxes, and certain types of...
FEATURED WHITEPAPER
Giving Consumers Control and Enhancing Fraud Prevention
Sponsored by Experian | Fraud Management Practice
Author(s): Tracy Kitten
This report, sponsored by Experian®, explores how the COVID-19 pandemic accelerated consumers’ use of digital channels, which in turn has presented increased fraud risks. This has necessitated the need for financial institutions to implement stronger controls on identity proofing and consumer authentication, as well as more effective fraud prevention and consumer empowerment educational campaigns.
SPONSORED RESEARCH
This report, sponsored by Visa, explores the path from simple authentication to best-in-class authentication. The ultimate goal is to provide Visa’s e-commerce...
This report, sponsored by Neustar, explores how advanced authentication practices can help financial services providers differentiate...
This report, sponsored by FIS, explores how resolution impacts the client experience for consumers who have been victims of identity fraud...
