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Javelin's 2020 Digital Banking Award Winners
announced! Scorecards evaluate 25 top
U.S. financial institutions to identify leaders
in mobile and online banking.
FEATURED REPORT
2020 Identity Fraud Study: Genesis of the Identity Fraud Crisis
Advisory Services Report | Fraud Management Practice
Author(s): Krista Tedder, John Buzzard
Javelin’s 2020 Identity Fraud Study provides comprehensive analysis of fraud trends in the context of a changing technological and payments landscape in order to inform consumers, financial institutions, and businesses on the most effective means of security, detection, and resolution.
While the pace of new COVID-19 mortgage forbearances is showing signs of slowing down, servicers have significant work in front of them once these forbearances end...
This Impact Note explores the unique challenges facing lenders and offers recommendations for navigating these extraordinary circumstances.
This impact note details the challenges the payments industry is going to face and strategies to help weather this increasingly complex environment.
RESEARCH SPOTLIGHT
COVID-19 lockdowns have led consumers to search for alternatives to face-to-face interactions...
Response to the COVID-19 pandemic created a customer service crisis in banking: Branches were...
Javelin’s fifth annual Online Banking Scorecard evaluates 25 top U.S. financial institutions to...
Javelin’s 14th annual Mobile Banking Scorecard evaluates 25 of the top U.S. financial...
Person-to-person (P2P) payments continue to flourish in the United States as more consumers...
This report covers cybersecurity use cases where AI can help, attacks on machine...
Javelin’s 2020 Identity Fraud Study provides comprehensive analysis of fraud trends in the...
COVID-19 has triggered an international response that is unprecedented in terms of how...
More than 4 million mortgage borrowers have obtained forbearances since the federal CARES Act...
This report details the capabilities of the UMDP assets. It also outlines...
Mortgage rates hit new record lows this month. But with lenders seemingly unable to scale...
This report leverages a new segmentation of Javelin’s Trust, Innovation, and Partnership (TIP)...
This report will review the ways to evolve rewards and loyalty programs to help consumers make...
This report will explore why most bill pay platforms today are not meeting consumer needs, how...
Concerns over the fallout from COVID-19, or coronavirus, are already being felt by consumers as...
Visa’s acquisition of Plaid stirs up questions that span the retail financial world — from...
Since the passage of the Paycheck Protection Program (PPP) in March, financial institutions and...
This report analyzes the behavior and attitudes of small-business owners about applying for...
In this Impact Note, Javelin discusses the genesis of the PPP and provides a consolidated...
This report provides an overview of those critical trends that will shape the industry over the...
FEATURED WHITEPAPER
Cybersecurity Implications of Digital Payments
Sponsored Report | Cybersecurity Practice
Financial service providers engage in a continuous tug of war between delivering frictionless payment experiences and protecting the data required to enable commerce. Cybersecurity requirements can be considered a hindrance to growth, yet if the digital security of payments is not protected, irreparable damage can occur. When data privacy is breached, brand reputation is harmed, costs increase, and competitors can move in to claim market share. This original report, sponsored by Booz Allen Hamilton, explores what faster payments mean, how financial institutions are adopting faster payments and how to mitigate risks associated with this transformation.
SPONSORED RESEARCH
This original report, This original report, sponsored by Booz Allen Hamilton, explores what faster payments mean, how financial institutions are adopting faster payments...
This original report, sponsored by Booz Allen Hamilton, explores how geopolitical tensions affect financial institutions’ threat landscape, the state of cloud usage in financial...
The 2020 Health of Cash Study is the fifth annual examination of US consumer payment habits sponsored by Cardtronics. The study provides analysis of day to day usage...