Advisory Services Report | Fraud Management Practice

In Javelin’s annual Identity Protection Service Provider Scorecard, we evaluate the fraud-mitigation features of 14 of the leading direct-to-consumer services. This year, Sontiq’s IdentityForce claimed the title of best in class, with a strong showing across all three categories—prevention, detection, and resolution. As complex, high-impact fraud schemes have grown more prevalent over the past several years, the core features of identity-protection services are in many respects more valuable than ever before.

Sponsored Report | Payments Practice
 

The 2020 Health of Cash Study is the fifth annual examination of US consumer payment habits sponsored by Cardtronics. The study provides analysis of day to day usage, bill payment, remittance, and P2P activity providing a holistic view of where cash usage is changing in the United States. 

This research report was independently produced by Javelin Strategy & Research. Javelin Strategy & Research maintains complete independence in its data collection, findings, and analysis.

By Rachel Huber

As the holiday season approaches and the frequency of payments spikes, understanding how and where consumers use different payment devices is invaluable to both merchants and issuers alike, helping assist in customer service, authorization, and fraud strategies. In this annual blog series, Javelin identifies key spending metrics for the in-store, online, and mobile channels, as well as methods of improving the frequency and value of a payment method with practical methods for issuers and merchants to determine how to balance their payment strategy this holiday season and through 2020.