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FEATURED REPORT
2020 Trends
Financial services industry and the whole ecosystem is experiencing dynamic transformation. Traditional institutions are compelled to reinvent themselves due to the increasing competition from fintech and challenger banks. Customers are demanding smooth and seamless interactions and experiences, innovative transaction options and the top of the line security. Read on to understand how to go about harnessing the power of technology and innovation in 2020!
RESEARCH SPOTLIGHT
Visa Repositions Itself for Open Banking with Plaid
January, 2020
Visa’s acquisition of Plaid stirs up questions that span the retail financial world — from...
Gamification Reaches a Pivotal Point in 2020
December, 2019
As the new decade dawns, four key trends are kindling an innovative era in gamification that...
2020 Digital Banking Trends
December, 2019
As the banking industry enters the 2020s, Javelin’s Digital Banking team has spotlighted three...
Creating a Mobile Customer Service Continuum
October, 2019
Nearly 140 million Americans have used mobile banking in the past 30 days. For many of them,...
Securing the Contact Center
December, 2019
Walk through a contact center and you will hear violations of security and privacy in the name...
2020 Fraud Management Trends
December, 2019
Fraud is continually evolving, and technology can mitigate the risk. But technology can also be...
2020 Cybersecurity Trends
December, 2019
Financial institutions (FIs) are driving towards a future where there’s little difference...
EMVCo Secure Remote Commerce (SRC)
December, 2019
U.S. digital-only challenger banks have long touted low fees as their primary benefit. No...
Emerging Channels in Lending
December, 2019
This report explores the boundaries being pushed across the consumer lending ecosystem to...
2020 Digital Lending Trends
December, 2019
This report provides an overview of three trends that will be critical for lenders to address...
Lending to Gen Z
November, 2019
This report explores the economic, societal and cultural circumstances that differentiate Gen Z...
Near-Prime Lending: The Role of Alternative Data and AI
September, 2019
This report will examine the characteristics of the segment of subprime borrowers classified as...
Visa Repositions Itself for Open Banking with Plaid
January, 2020
Visa’s acquisition of Plaid stirs up questions that span the retail financial world — from...
2020 Payments Trends
December, 2019
Payments professionals face a world that has a plethora of choices but a lack of guidance from...
Growing P2P Adoption
November, 2019
P2P growth in the U.S. market is on an upward trajectory with fintech providers leading the way...
The Contactless Conundrum: Making The Business Case
October, 2019
The United States recently moved to chip technology but is it ready for contactless payments?...
2020 Small Business Banking & Payments Trends
December, 2019
Javelin outlines three key areas small business bankers should consider to be key priorities in...
This report details how this evolution has occurred, and explores how banks can cement their...
In this report, we examine the progress made so far in developing faster payments technologies...
This report explores the opportunity available to banks, credit unions, and digital banking...
FEATURED REPORT
Protecting Digital Innovation: Emerging Fraud and Attack Vectors
Sponsored Report | Fraud Management Practice
This original report, sponsored by Kount, provides insights and education to retailers and merchants to demonstrate how digital transformation also brings about more complex fraud scenarios. While improving the user experience, it is critical that vulnerabilities are identified and mitigated.
FEATURED BLOG
Consumer Payment Habits: In-Store, Online, and Mobile
By Rachel Huber
As the holiday season approaches and the frequency of payments spikes, understanding how and where consumers use different payment devices is invaluable to both merchants and issuers alike, helping assist in customer service, authorization, and fraud strategies. In this annual blog series, Javelin identifies key spending metrics for the in-store, online, and mobile channels, as well as methods of improving the frequency and value of a payment method with practical methods for issuers and merchants to determine how to balance their payment strategy this holiday season and through 2020.
SPONSORED RESEARCH
This original report, sponsored by Kount, provides insights and education to retailers and merchants to demonstrate how digital transformation also brings about more...
This original report, sponsored by Booz Allen Hamilton, outlines the specific motivations, frameworks, and technologies used by collaborative fraud and security teams...
This original report, sponsored by GIACT®, examines the challenges posed by the evolving threat of fraudulent account opening. As fraudsters have broadened their targets...