Fraud Management Research

Stay ahead of threats to keep customer accounts and identities safe

Effective fraud management creates a real competitive advantage: the trust of consumers. Javelin Strategy & Research’s insights guide financial institutions, as well as fintech and security firms, as they innovate to safeguard their customers and grow their businesses.

A Roadmap to Best-In-Class Authentication

Whitepaper
Date: October 12, 2021
Author(s): Suzanne Sando
Research Topic(s): Fraud Management, Fraud & Security
This report, sponsored by Visa, explores the path from simple authentication to best-in-class authentication. The ultimate goal is to provide Visa’s e-commerce partners with the best path to minimize friction to preserve the customer experience,...

Identity Fraud: Susceptibility is not Specific to Age

Whitepaper
Date: October 7, 2021
Author(s): John Buzzard
Research Topic(s): Fraud Management, Fraud & Security
This report explores the risk that identity fraud scams have on U.S. adults aged 50+.  As criminals pursue multiple targets in their quest to steal personally identifiable information, there is a complete lack of regard for the person who...
This report, sponsored by Iris Global Identity & Cyber Protection, powered by Generali, explores the impact identity fraud has on the customer experience, highlighting how and why customer education about fraud prevention and a well-defined...

Giving Consumers Control and Enhancing Fraud Prevention

Whitepaper
Date: October 5, 2021
Author(s): Tracy Kitten
Research Topic(s): Fraud Management, Fraud & Security
This report, sponsored by Experian®, explores how the COVID-19 pandemic accelerated consumers’ use of digital channels, which in turn has presented increased fraud risks. This has necessitated the need for financial institutions to implement...

A Zero-Day Mission to Reduce Account-Based Fraud

Whitepaper
Date: October 1, 2021
Author(s): John Buzzard
Research Topic(s): Fraud Management, Fraud & Security
This report, sponsored by Neustar, explores how advanced authentication practices can help financial services providers differentiate between threat actors and legitimate accountholders without compromising the legitimate client’s access to accounts...
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