Fraud Management Research

Stay ahead of threats to keep customer accounts and identities safe

Effective fraud management creates a real competitive advantage: the trust of consumers. Javelin Strategy & Research’s insights guide financial institutions, as well as fintech and security firms, as they innovate to safeguard their customers and grow their businesses.

Securing P2P Payments

Javelin Report
Date: July 1, 2020
Person-to-person (P2P) payments continue to flourish in the United States as more consumers adopt faster payments as a way to deal with busy, digitally infused lifestyles. The P2P payment grid across the span of product providers and participating...
Javelin’s 2020 Identity Fraud Study provides comprehensive analysis of fraud trends in the context of a changing technological and payments landscape in order to inform consumers, financial institutions, and businesses on the most effective means of...

2019 Identity Protection Service Provider Scorecard

Javelin Report
Date: February 3, 2020
Author(s): Krista Tedder
In Javelin’s annual Identity Protection Service Provider Scorecard, we evaluate the fraud-mitigation features of 14 of the leading direct-to-consumer services.
This original report, sponsored by Kount, provides insights and education to retailers and merchants to demonstrate how digital transformation also brings about more complex fraud scenarios. While improving the user experience, it is...

Securing the Contact Center

Javelin Report
Date: December 16, 2019
Author(s): Krista Tedder
Walk through a contact center and you will hear violations of security and privacy in the name of servicing the consumer. As we collected information on location at multiple contact centers, it was readily apparent that contact center security needs...
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