Fraud Management

Fraud Management Practice Area

Stay ahead of threats to keep customer accounts and identities safe

Effective fraud management creates a real competitive advantage: the trust of consumers. Javelin Strategy & Research’s insights guide financial institutions, as well as fintech and security firms, as they innovate to safeguard their customers and grow their businesses.

From Application to Transaction: Card Fraud Trends, Threats, and Tactics

Whitepaper

April 18, 2018 By: Al Pascual, Sean Sposito

This original report, sponsored by FIS, examines how payment card fraud is manifesting at the application stage and during transactions, and identifies the opportunities for financial institutions and other card issuers to preserve relationships...

New

2018 Identity Protection Service Market Report: Building Engagement to Deepen Customer Relationships

Javelin Report

April 4, 2018 By: Kyle Marchini, Al Pascual

Even as identify fraud reaches new highs in the US, the identity protection market is facing new struggles in satisfying users. Between 2015 and 2017, the IDPS industry shrank by $500 million in revenue, to total $3.7 billion in 2017. This points to...

New

The Role of Applicant Behavior in Identity Proofing

Whitepaper

March 26, 2018 By: Al Pascual, Kyle Marchini, James Wilson

This original report, sponsored by BioCatch, explores the role that applicant behavior plays in assessing digital-channel identity risk within financial services.

After SMS One-Time Passwords: Meeting the Authentication Needs of Banks and Their Customers

Whitepaper

March 19, 2018 By: Al Pascual, Kyle Marchini

This original report, sponsored by Boloro, examines the use and degradation of SMS one-time passwords, along with the qualities that made it so pervasive, and charts a path forward for institutions in search of a viable replacement.