Fraud Management Research

Stay ahead of threats to keep customer accounts and identities safe

Effective fraud management creates a real competitive advantage: the trust of consumers. Javelin Strategy & Research’s insights guide financial institutions, as well as fintech and security firms, as they innovate to safeguard their customers and grow their businesses.

Digital Convergence and Fraud: Connecting the Dots

Date: November 12, 2020
Author(s): John Buzzard
Research Topic(s): Fraud Management, Fraud & Security
This report, sponsored by FIS, explores the risk that financial institutions are experiencing as a result of consumers’ adoption of technology through the usage of devices, digital tools, and social media.  

2020 Identity Proofing Scorecard: Enterprise Solutions

Javelin Report
Date: November 5, 2020
Research Topic(s): Fraud & Security, Fraud Management
This report reviews and ranks technology providers that offer enterprise-wide identity-proofing solutions. Javelin evaluated 26 technology providers and created a ranking of the enterprise providers.
This original report sponsored by Allstate Identity Protection explores how identity fraud can affect families in a variety of unique and challenging ways. This report identifies recommended actions that families can take to help reduce...

Identity Fraud in Three Acts: A Consumer Guide

Date: October 28, 2020
Author(s): John Buzzard
Research Topic(s): Fraud Management, Fraud & Security
This report sponsored by AARP explores the impact of identity fraud on U.S. consumers aged 55+ and how technology may play a role in the ability of consumers to protect themselves from financial harm as a result of identity fraud. ...
This report, sponsored by SAS, explores how the increasingly digital nature of payments changes how fraud occurs and how mitigation efforts need to adapt. This report is based on 120 independent interviews of payment and security...
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