Protect Customer Identities and Reduce Security Risk
Financial institutions face a growing range of fraud and cybersecurity threats, from account takeover and identity fraud to scams and data breaches. Javelin helps organizations identify emerging risks, evaluate evolving attack methods, and develop strategies to protect customer accounts, identities, and data. Our research also provides guidance on fraud prevention, cybersecurity best practices, customer education, and building trust in an increasingly complex threat landscape.
Recent Fraud Management and Cybersecurity Research
Reports
Card Account Updaters and Digital Wallets: The Hidden Cyber Advantage for Crime
Infostealers are changing the rules of payments card risk. Replacing a compromised card may be an immediate fix, but it does not cut off access to compromised merchant accounts and digital wallets. As cybercriminals increasingly exploit previous...
Good Bot, Bad Bot: How Agentic AI Changes Fraud Detection
As consumers begin using AI agents, banks and merchants can no longer treat automated activity as suspicious by default. Fraud teams will need to distinguish legitimate agents from malicious bots while also determining whether an agent is acting...
Fraud Risk: Protecting the Full Account Lifecycle
This report, sponsored by Mastercard, explores how identity fraud risk can emerge across the account lifecycle before a confirmed fraud loss occurs. It focuses on new-account fraud and account takeover along with the need for connected data and ...
States of Uncertainty: How Cyber-Threat Intel Reduces Digital Transactional Risk
Digital identity standards, privacy laws, and verification tools vary across states, so financial institutions have gaps that cybercriminals are quick to exploit. Leading organizations are combining cyber-threat intelligence, dark web intelligen...
Synthetic 2.0: Evolving Identities Challenge Fraud Prevention
Synthetic identity fraud is a rapidly growing criminal ecosystem powered by stolen data, AI, and sophisticated fraud networks. As losses go unreported or are categorized as bad debt, many financial institutions underestimate their exposure while...
Who’s Scamming Whom? Scam Ad Revenue Surges on Social Media
Scam advertisements on social media platforms are increasingly industrialized, prompting international law enforcement operations from the newly created U.S. Scam Center Strike Force, in close collaboration with the private sector. However, the ...
From Data to Decision: Detecting Fraud Risk Earlier
This report, sponsored by Plaid, explores why fraud risk often develops before organizations have enough information to detect it. As fraudsters gather, reuse, and scale identity and account data earlier in the customer lifecycle, many detection...
From Acquisition to Engagement: Customer Trust Strategies for Digital Growth
Fraud threats are rising, customer expectations are changing, and digital growth has never been more important. Join BioCatch and Suzanne Sando of Javelin Strategy & Research to learn how financial institutions can grow digital relationships whi...
2026 Direct-to-Consumer Identity Protection Services Vendor Scorecard
Gen Digital, provider of Norton 360 with LifeLock Ultimate Plus, took Best in Class in overall identity theft protection sold directly to consumers, followed by Equifax, provider of ID Watchdog Premium Family, and Allstate Identity Protection, p...
2026 Direct-to-Consumer Identity Protection Services Overview: Gains, Gaps, and Opportunities for Industry Growth
Javelin Strategy & Research’s biennial assessment of direct-to-consumer identity theft protection services (IDPS) vendors finds that they are expanding their services. They are offering new provisions for protections and resolution related to so...