Javelin Research
Cybersecurity Implications to California’s Consumer Privacy Act: Why Everyone Needs to be Prepared
Javelin Report
This report reviews the existing privacy laws, identifies cybersecurity threats, and helps guide internal discussions on how to evaluate risks.
New
2020 Health of Cash Study
Whitepaper
The 2020 Health of Cash Study is the fifth annual examination of US consumer payment habits sponsored by Cardtronics. The study provides analysis of day to day usage, bill payment, remittance, and P2P activity providing a holistic view...
New
This original report, sponsored by TransUnion, examines the role that consumer access to credit scores and credit file data plays in the promotion of financial inclusion, responsible borrowing habits, and more transparent and accurate...
New
2019 Identity Protection Service Provider Scorecard
Javelin Report
In Javelin’s annual Identity Protection Service Provider Scorecard, we evaluate the fraud-mitigation features of 14 of the leading direct-to-consumer services.
New
Digital account opening isn’t meeting its potential in Canada, where too few consumers apply for their checking accounts entirely through digital channels. Many applicants continue coming to the branch, the highest-cost channel, to fulfill their...
Visa Repositions Itself for Open Banking with Plaid
Javelin Report
Visa’s acquisition of Plaid stirs up questions that span the retail financial world — from banking and payments to investing and lending.
This original report, sponsored by Kount, provides insights and education to retailers and merchants to demonstrate how digital transformation also brings about more complex fraud scenarios. While improving the user experience, it is...
Gamification Reaches a Pivotal Point in 2020
Javelin Report
As the new decade dawns, four key trends are kindling an innovative era in gamification that includes evolving to a Foresight Model of personalized engagement. This strategic report examines those trends, looks at two models for gamification, maps...
Securing the Contact Center
Javelin Report
Walk through a contact center and you will hear violations of security and privacy in the name of servicing the consumer. As we collected information on location at multiple contact centers, it was readily apparent that contact center security needs...
Emerging Channels in Lending
Javelin Report
This report explores the boundaries being pushed across the consumer lending ecosystem to create easier, more engaging experiences than could have ever once been imagined and examines the strategies needed to make these new approaches work.
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Data cited from @JavelinStrategy 2019 Identity Fraud Study - https://t.co/63pT5UZP96 - via @nypost https://t.co/WRsf01d4az
2 months 1 week ago -
"The advertising industry has built a great infrastructure for targeting, but it's also a great channel to subvert for disinformation." Insights from @JavelinStrategy's @seansposito via @DarkReading
2 months 1 week ago -
In that world, where a firm is defined by an omnichannel experience than just its brick-and-mortar branches, information security is a customer-facing service and a potential driver of the bottom line. Check out @JavelinStrategy #cybersecutiy #2020Trends https://t.co/3T3tyV1YsH https://t.co/z1IRuhaelH
2 months 1 week ago