Javelin Research

Payments Keep Branch Banking Alive

Impact Note
Date: January 21, 2021
Author(s): Krista Tedder
Research Topic(s): Payments
If a bank considers branch banking unimportant, it needs to think again. Approximately 13% of consumers have not walked into a branch in the past year, down only slightly (3%) from 2019, even amid pandemic restrictions. The importance of branches is...
New
This report explores perceptions of affluent investors (household decision-makers with at least $100,000 in investable assets) toward third-party investment apps and websites such as robo-advisory and self-directed platforms and the extent to which...
New

Ethics in Behavioral Biometrics 

Javelin Report
Date: December 29, 2020
Research Topic(s): Cybersecurity, Fraud & Security
Consumers do not fear behavioral biometrics, but they do expect transparency. Behavioral biometrics has the potential to be an ethically sound authentication technique–and one that consumers embrace. 

Roles Shift as U.S. Open Banking Slows

Javelin Report
Date: December 23, 2020
Author(s): Emmett Higdon
This report examines new models for auto lending and leasing, how market newcomers are attracting consumer interest, and how the relationships among dealers, lenders, and consumers are evolving.

Stripe Takes on Banking as a Service

Impact Note
Date: December 23, 2020
Author(s): Ian Benton
Since the passage of the Paycheck Protection Program (PPP) in March, financial institutions and technology vendors have worked overtime to process applications and distribute funds in support of small businesses and their employees negatively...

Optimizing Digital Auto Lending to Overcome the Captive Advantage

Javelin Report
Date: December 22, 2020
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
This report examines new models for auto lending and leasing, how market newcomers are attracting consumer interest, and how the relationships among dealers, lenders, and consumers are evolving.

Digitizing the Notary Process

Javelin Report
Date: December 22, 2020
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
This report examines the status of RON legislation around the country and the hurdles to adoption. It also assesses consumer preferences for executing loan documents and the business justifications for investing in remote closing technologies.

Rethinking Disaster Recovery

Javelin Report
Date: December 16, 2020
Author(s): Tracy Kitten
Research Topic(s): Cybersecurity, Fraud & Security
This report reviews the challenges that financial services companies experience from a technological and organizational point of view, with an emphasis on recommendations to minimize the adverse impacts of restoring normal business continuity after...

Get Paid First: Delinquency and the Financially Distressed

Javelin Report
Date: December 16, 2020
Research Topic(s): Payments
This report will provide insight as to which consumers are struggling to pay, identify payment preferences, and outline progressive collection strategies that will make the consumer want to pay back the loan before paying other debt
Javelin’s user experience review provides examples of both challenges and promising approaches from Bank of America, BBVA, Chase, HMBradley, Huntington Bank, Morgan Stanley, One, PNC Bank, USAA, and Wells Fargo.

Pages

Contact Us