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Digital Banking
Javelin's research and insights help financial institutions better anticipate consumers' needs, foster engagement and build deeper relationships through digital banking. Javelin's Digital Banking research covers four distinct practices: Digital Strategy & Experience, Mobile & Online Banking, Digital Lending, and Small Business.
We can help you leverage digital channels to enhance your customers’ experience
Evolving customer-demands and digital-native providers encroaching on the turf of traditional banks are fueling the paradigm shift towards seamless digital channels. Javelin's digital banking research team tracks industry trends and anticipates what’s next and delivers actionable advice that guides our clients—and benefits their customers. Javelin’s rich data and unbiased insights can help financial institutions deliver experiences that are satisfying to consumers and build trust and lasting relationships.
Digital Banking Research
Mobile Deposit: A Success Story With Three Caveats
- Impact Note
- Date: April 23, 2024
- Author(s): Gregory Magana, Emmett Higdon
- Research Topic(s): Mobile & Online Banking, Digital Banking
Ongoing Onboarding: The Antidote for Disengaged, Unprofitable Customers
- Sponsored Webinar
- Date: May 14, 2024
- Author(s): Mark Schwanhausser, Ian Benton
- Research Topic(s): Digital Banking
Beating the Fintech Mortgage Influencers: How FIs Can Prevail
- Javelin Report
- Date: March 21, 2024
- Research Topic(s): Digital Lending
How to Build Credit Card Wizards That Win Share of Wallet
- Javelin Report
- Date: February 12, 2024
- Research Topic(s): Digital Lending
Mapping Out the Generative AI Future at Three Large Fintechs
- Impact Note
- Date: January 30, 2024
- Author(s): Ian Benton
- Research Topic(s): Small Business, Digital Banking
Three Mobile Banking Priorities for Smaller FIs
- Javelin Report
- Date: January 26, 2024
- Author(s): Gregory Magana
- Research Topic(s): Digital Banking, Mobile & Online Banking
Mint’s Shutdown Presents Opportunity for FIs Willing to Evolve
- Impact Note
- Date: January 23, 2024
- Author(s): Dylan Lerner
- Research Topic(s): Digital Banking, Digital Strategy & Experience
Digital Lending: 2024 Trends and Predictions
- On Demand Webinar, Complimentary Webinar
- Date: January 16, 2024
- Author(s): Mark Schwanhausser, Ian Benton, Dylan Lerner
- Research Topic(s): Digital Banking, Digital Lending
Small Business: 2024 Trends and Predictions
- Advisory Webinar: Client Login Required, On Demand Webinar
- Date: January 16, 2024
- Author(s): Mark Schwanhausser, Ian Benton
- Research Topic(s): Digital Banking, Small Business
Customer Service Upgraded: Four Ways Digital Can Make Small-Business Banking Human Again
- Javelin Report
- Date: December 28, 2023
- Author(s): Ian Benton
- Research Topic(s): Digital Banking, Small Business
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