In The News

Previously, when a consumer signed up for a PayPal wallet then put a Visa card in that wallet, PayPal would incentivise the customer to link the wallet directly to a bank account instead. “Visa really needed to have a friend, because the ‘...
BANKING EXCHANGE - “One of the things that has lit a fire under the financial services industry is that they need to find a way to boost the bottom line,” says Mark Schwanhausser, director, Omnichannel Financial Services, Javelin Strategy...
BANKING EXCHANGE - With fraud mitigation traditionally seen as a cost center within a bank, “customer experience needs to play a bigger part of the conversation that fraud executives are having with the folks who hold the purse strings in...
“Mobile is on a growth path to unseat PCs to become the ‘first screen’ through which bank customer interact with and judge their primary financial institution (FI),” said Daniel Van Dyke, a Javelin mobile analyst. “FIs will need to continue to...
BANKING EXCHANGE - “Wells, and other banks that follow, need to prove to consumers that combining mobile payment functionality with the account management features of mobile banking will deliver a better overall experience,” says Emmett...
BANK INFO SECURITY - Al Pascual, head of fraud and security for Javelin Strategy & Research, says the Home Depot lawsuit likely will go to trial, rather than be settled out of court, like the Target suit. "Based on Home Depot's...
When analysts at JAVELIN released their report on the implications of back-office and payments fraud for small businesses in the U.S., they calculated financial losses for these companies at $3.1 billion in 2015 alone. Cybercriminals are...
Small businesses are increasingly targeted by cyberthieves looking for easy prey. A new report from JAVELIN has uncovered the price of being an easy target. According to researchers, small businesses lost an average of more than $12,000 in...
“I think the routine stuff that consumers don’t want to do in physical fashion is the stuff that you can take out of the branch,” said Mark Schwanhausser, director of omnichannel financial services at research firm Javelin.

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