Payments Research

Understand what shapes consumer transactions

Technology, social media and demographics factor directly into people’s decisions about where to shop and how to pay bills. To grasp their effects and project their future influence, Javelin’s analysts monitor and offer insights on:

Improve Real-Time Payment Market Positioning Through Consumer Diversity

Javelin Report
Date: September 23, 2020
Author(s): Krista Tedder
Research Topic(s): Payments
This report helps focus on how consumer groups can be evaluated to diversify ways to pay and expand the market share of the financial institution through accessibility.  

Updating Your Card Strategy Due to Covid

Advisory Webinar: Client Login Required
Date: July 29, 2020
Research Topic(s): Payments
This webinar will be a preview of an upcoming report, highlight key areas of change and provide early recommendations on where to direct your focus.

The Evolution of Loyalty and Rewards

Javelin Report
Date: June 4, 2020
Research Topic(s): Payments
This report will review the ways to evolve rewards and loyalty programs to help consumers make better decisions and meet their evolving needs.

Increasing Payment Options to Maximize Bill Pay’s Potential

Javelin Report
Date: April 1, 2020
Research Topic(s): Payments
This report will explore why most bill pay platforms today are not meeting consumer needs, how offering a variety of payment options can unify the bill payment process, and solutions that can help achieve a truly unified bill pay experience.
Join Javelin President Jacob Jegher and Digital Banking Director Emmett Higdon for a discussion on digital opportunities and priorities. Javelin will explore how top banks are responding, and provide recommendations on maximizing digital channel...
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