Suzanne Sando
Lead Analyst, Fraud Management
Suzanne is a Lead Analyst in Javelin's Fraud Management practice. She tracks trends, risks, and delivers practical recommendations for fraud protection. Her specific areas of interest are government cybersecurity, behavioral sciences and fraud, and consumer empowerment and education against fraud.
Before joining Javelin, Suzanne was a software engineer at US Bank, where she created complex and large-scale designs for credit card account and payment processing systems. Suzanne holds a bachelor’s degree in broadcasting and electronic communication from Marquette University in Milwaukee, Wis.
Latest Insights
2027 Fraud Management Trends
This report focuses on three major trends in 2027 with far-reaching ramifications: shifting scam liability, emerging liability frameworks for agentic commerce, and the governance o...
Who’s Scamming Whom? Scam Ad Revenue Surges on Social Media
Scam advertisements on social media platforms are increasingly industrialized, prompting international law enforcement operations from the newly created U.S. Scam Center Strike For...
2026 Identity Fraud Study: The Illusion of Progress
The Javelin Strategy & Research 2026 Identity Fraud Study provides a comprehensive analysis of fraud trends amid a changing landscape for technology and payments. Its goal is to in...
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