What shapes consumer transactions and payment technologies, and where is it going?

Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.

Payments Research

Reports

2022 Outlook: Commercial and Enterprise Payments

Mercator Advisory Group provides an early view into the success metrics that will drive commercial and enterprise payments as we move into 2022 and beyond.

2022 Outlook: Credit

  • Impact Note
  • Date: November 16, 2021
  • Author(s): Brian Riley
  • Research Topic(s): Credit
Results in 2021 were stronger than expected for the U.S. credit card industry. Revolving debt rebounded, delinquencies and losses stayed at record low levels, and new accounts grew by 40 million as both consumers and issuers gained confidence in...

2022 Outlook: Debit and Alternative Products

  • Impact Note
  • Date: November 16, 2021
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit
Debit cards retain their “King of Payments” title for another year, but the decline in savings rates and fewer government benefit disbursements signal slower payment growth for debit cards for the remainder of 2021 and 2022. The market for ‘pay ...

2022 Outlook: Emerging Technologies

  • Impact Note
  • Date: November 16, 2021
  • Author(s): Tim Sloane
  • Research Topic(s): Emerging
Payments, and the payments landscape, are changing fast. Financial institutions, issuing processors, the global card networks, acquirers, acquiring processors, and merchants are all upgrading their infrastructure. It is no longer possible to ign...

2022 Outlook: Merchant Services

  • Impact Note
  • Date: November 16, 2021
  • Author(s): Don Apgar
  • Research Topic(s): Merchant
Mercator looks back to 2020 and ahead to 2022 to provide our perspective on the merchant services and transaction processing ecosystems. Our forecast for this year was very accurate, COVID-19 notwithstanding, and we are confident that our roadma...

2022 Outlook: Prepaid

  • Impact Note
  • Date: November 16, 2021
  • Author(s): Laura Handly
  • Research Topic(s): Prepaid
In this viewpoint, Mercator examines the prepaid card market, revisiting the forecasts we made last year, identifying current trends, and offering predictions for the future. On the whole, the market is one of the fastest growing segments of the...

2022 Payments Trends & Predictions

  • Javelin Report
  • Date: November 15, 2021
  • Author(s): Marco Salazar
  • Research Topic(s): Tech & Infrastructure
The COVID-19 pandemic brought sweeping changes to the ways consumers make payments. If anything, 2022 could see even more dramatic shifts in payment trends, particularly in terms of regulation, how card networks position themselves technological...

Gift Card Fraud: Trends and Mitigation

  • Impact Note
  • Date: November 4, 2021
  • Author(s): Laura Handly
  • Research Topic(s): Prepaid
Fraud has always been a challenge for the gift card market, and recent years have seen an increase in the number of cases and total financial losses. Despite this trend, recent advances in technology are helping in fraud prevention and detection...

Chargebacks: Increases in Credit Card Disputes Threaten Merchant Profitability

  • Javelin Report
  • Date: November 2, 2021
  • Author(s): Don Apgar
  • Research Topic(s): Credit, Merchant
The COVID-19 pandemic accelerated the adoption of e-commerce sales across the U.S., but it also caused a major increase in the number of chargebacks experienced by merchants across all scales and industries. Understanding the key causes and impl...

18th Annual U.S. Open-Loop Prepaid Cards Market Forecasts, 2021–2025

  • Javelin Report
  • Date: November 1, 2021
  • Author(s): David Nelyubin
  • Research Topic(s): Prepaid
Open-loop prepaid card loads increase as a result of the pandemic. New research from Mercator Advisory Group shows which segments of the U.S. open-loop prepaid card market will grow and which will shrink through 2025.

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