In The News

Forbes - According to recent study, younger, tech-savvy customers who could be persuaded to pay bills at their financial institution. But for now, 70 percent of them prefer to pay at the biller site. Read More
CU Times - At a lively Money2020 panel on Wednesday, moderated by Javelin Strategy & Research executive vice president Mary Monahan, who said, “The impediment to m-commerce is data entry. We need to make it really simple to authenticate the user...
CNN Money - Mary Monahan, of Javelin Strategy & Research, says cardless ATM transactions using FIS technology generally take less than nine seconds compared to 30 or 40 seconds for a traditional ATM withdrawal. Read More

What’s In Your CU Wallet?

October 2, 2013
Credit Union Times - Mary Monahan,  executive vice president and research director of mobile with Javelin Strategy + Research, said her research indicates that “consumers trust their financial institutions with their money and their preference...

Dump your big bank and save

October 1, 2013
ConsumerReports.org - Now the top 10 credit unions have caught up, and many smaller ones have added, or are working to add, smart-phone banking, says Mary Monahan, an executive at Javelin Strategy & Research, a California market research firm....
Fox Business - “Half of consumers right now have a smartphone, and about half of those are using mobile banking,” says Alphonse Pascual, senior analyst, security, risk and fraud at market research firm Javelin Strategy & Research. “Mobile...
Bank Info Security - Al Pascual, a fraud expert and analyst with Javelin Strategy & Research, says banking institutions should be concerned about any malware, such as Beta Bot, that proliferates. "For now, it is not, apparently, designed to...
American Banker - "It affects the merchant acquiring arm of banks that offer e-commerce processing platforms," says Nick Holland, a senior payments analyst at Javelin Strategy & Research. "If I was a merchant using an existing payment platform...
Time - "And make sure the app you download is the real McCoy," says Al Pascual, a senior analyst of security, risk and fraud at Javelin Strategy & Research. “Apple, BlackBerry, Google and Microsoft vet the apps that are available for download...

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