In The News

Debit vs. Credit: Which is Safer to Swipe

February 4, 2014

Yahoo Finance- "But only 17 out of 25 major banks, like Chase and Bank of America, extend that protection to debit card PIN purchases or ATM withdrawals. According to a report from Javelin Strategy and Research, institutions including Citizens Bank...

Banks Take Baby Steps Into Social Media

December 31, 2013

Fox Business- "Somewhere down the line, consumers will be able to use Facebook or Twitter to check bank account balances," says Mark Schwanhausser. "It behooves financial institutions to change the kind of questions and find another way to verify...

12 credit card predictions for 2014

December 20, 2013

Fox Business- "NFC is kind of taking a backseat in terms of other mobile payments," Aleia Van Dyke says. "We've really seen a greater adoption of bar codes and cloud systems, which I think will be carried on in the future. It's a much easier system...

Target Shoppers Face $4 Billion Bill for Data Breach

December 20, 2013

Mainstreet - Think again: the store's massive data breach is likely to cost you some $4 billion, according to Javelin Strategy & Research. "The numbers are so big . Read More

Cellphone banking growing more popular

November 30, 2013

The Fresno Bee - "Yes, it's an explosion," said Mary Monahan, executive vice president and mobile research director for Javelin Strategy & Research in Pleasanton. According to Javelin's most recent report, 1 in 4 mobile phone users were doing...

Accountability for Third-Party Breaches

November 15, 2013

Bank Info Security - Al Pascual, senior analyst for the consultancy Javelin Strategy & Research, says breaches like the one that struck Loyaltybuild, the third-party loyalty branding company in Ireland, reinforce the need for more oversight of...

No single company dominates mobile wallets so far

November 5, 2013

ABA Banking Journal- "Mobile wallets threaten existing providers as they can disrupt the relationship between customers and their primary banks at the point of sale," says Mary Monahan, director of Mobile at Javelin Strategy & Research. Read...

Banks Left Behind As Payments Go Mobile?

October 14, 2013

Forbes - According to recent study, younger, tech-savvy customers who could be persuaded to pay bills at their financial institution. But for now, 70 percent of them prefer to pay at the biller site. Read More

Need money from the ATM? There’s an App for that

October 14, 2013

Fox Business--Willis Report - Javelin Strategy market researcher Daniel Van Dyke on the new app that allows consumers to use smartphones to get cash from an ATM Read More

Mobile One-Click Purchasing: Onsite at Money 2020

October 10, 2013

CU Times - At a lively Money2020 panel on Wednesday, moderated by Javelin Strategy & Research executive vice president Mary Monahan, who said, “The impediment to m-commerce is data entry. We need to make it really simple to authenticate the user...