What shapes consumer transactions and payment technologies, and where is it going?
Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.
Payments Research
Reports
The Growth of Sophisticated Digital New Account Fraud Attacks
New account fraud increased to $4 Billion in 2019, and that is only the beginning as synthetic fraud often goes undetected. The challenge for fraud and digital teams is the need to reduce losses while increasing approval rates to onboard new cus...
Debit Card Abruptly Finds Itself Top of Wallet
The Debit Card Abruptly Finds Itself at the Top of the Wallet Mercator Advisory Group’s latest report suggests strategies debit card issuers may consider to retain this preferred card status with their cardholders.
Fast Access, Fast Payments
Join PSCU and Javelin Strategy & Research for our Aligning Member Expectations with Payment Infrastructure Webinar
Credit Card Products for a New User Environment
Credit Cards Products for a New User Environment after COVID-19 Thinking beyond the current economic crisis, Mercator Advisory Group releases new research that looks at the current market and how it will change.
Asian Mobile Pays Continue High Growth, But U.S. Market Expansion Stalls
The Influence of Mobile Apps WeChat Pay and Alipay Extends Far Beyond China’s Borders Mercator Advisory Group releases new research on the expanding influence of the largest mobile payment apps in Asia and how they are setting a path for mobile...
U.S. Stimulus Payments: Another Proving Ground for Prepaid Cards
With 140 million entitled U.S. citizens allocated $239 billion in stimulus funds, checks and ACH payments filled the need for most. For 3.6 million people without payment information on file, prepaid cards were a lifeline with $5.42 billion in e...
Steady Progress Through Easing the Experience: Commercial Cards Success Prescription
Consistently improving the product and delivery systems pays dividends.
Debit: A Good Man in a Storm
Recent payment transaction data for the first half of 2020 tells an interesting story of how consumers are reacting through their choice of payments during the pandemic.
How New Approaches to Reducing Identity Fraud Can Deliver a Better Digital Experience
Security controls can be considered as speed bumps and roadblocks to a good customer experience. But with a thoughtful identity management workflow, the opposite is true - security can even enable innovation.
Mega Mergers of Merchant Acquirers—One Year Later
2019 was a blockbuster year for U.S. M&A activity and major payment industry players were right in the thick of it. Six became three. That was the dealmaking scenario for Fiserv-First Data, FIS-Worldpay, and Global Payments-TSYS. These already s...