Wed, Apr 1, 2020 10:00 AM PT/ 1:00 PM ET
Consumer access to traditional banking channels is being severely constrained. Shelter-in-place mandates apply to more than 40% of Americans, driving homebound consumers online in record numbers as they seek answers and advice on how to adjust to rapidly changing financial situations.
While nearly two-thirds of consumers already turn to digital banking to check balances and recent transactions, a protracted period of digital-only account access will likely send them in search of deeper capabilities, including P2P payments, mobile check deposits, and real-time customer service responses through virtual assistants, chat, or even video.
Join Javelin President Jacob Jegher and Digital Banking Director Emmett Higdon for a discussion on digital opportunities and priorities. Javelin will explore how top banks are responding, and provide recommendations on maximizing digital channel adoption and use.
Jacob Jegher, President
Emmett Higdon, Director, Digital Banking
NOTE: You must register with the corporate domain email address for this webinar. Yahoo, Gmail or similar email domain addresses will not be able to register.