Our Team

 

Jacob Jegher
President


Expertise: Small Business Banking, Retail Banking, Online Banking, Mobile Banking
 

Jacob Jegher is an experienced fintech executive and digital banking thought leader. He advises clients on emerging technologies and business strategies related to retail, small business, and corporate digital banking... more


 

Vaskar Das
Director of Custom Research & Operations
 

Expertise: Market Research Development, Methodology & Analytics
 

Vaskar Das leads the custom research team for Javelin. With over 13 years of supply side custom research experience, Vaskar brings strong project management and analytical skills to his custom projects.... more


Emmett Higdon
Director, Digital Banking
 

Expertise: Retail Banking, Digital Wallets, Mobile Banking
 

Emmett helps clients better understand and leverage the pivotal role that mobile technology plays in how consumers manage their financial accounts. As banking functionality seamlessly integrates... more


 

Austin Kilgore
Director, Digital Lending
 

Expertise: Auto Loan, Digital Lending, Mortgage, Personal Loan, Student Loan, Portfolio Management
 

Austin Kilgore is Javelin's Director of Digital Lending, where he advises clients on emerging technologies and strategies that provide an exceptional experience and deliver faster and more accurate underwriting... more


 

Mark Schwanhausser
Director, Digital Banking
 

Expertise: Online Banking, Mobile Banking, Retail Banking, Personal Finance Management, Small Business Banking
 

Mark strategizes how financial institutions can track and serve customers across the channels they use, and provide a consistent, integrated brand and user experience. Mark helps banks and credit unions profitably enable customers to... more


 

Krista Tedder
Director, Payments
 

Expertise: Alternative Payments, Payments
 

Krista Tedder is an experienced thought leader in the payments industry working with issuing and acquiring financial institutions, merchants, and payment service providers. She advises clients on how too... more


Ian Benton
Senior Analyst, Digital Banking & Payments
 

Expertise: Mobile Banking, Online Banking, Small Business Banking
 

Ian Benton focuses on the ever-evolving needs of business owners to develop strategies for digital banking and payments. Ian takes a data-driven approach to analyze... more


Tyler Brown
Research Analyst, Digital Banking
 

Expertise: Retail Banking, Online Banking, Mobile Banking
 

Tyler Brown is an analyst for Javelin’s digital banking team. He researches and interprets market trends within mobile and online banking, helping clients... more


Red Gillen
Senior Adviser

Expertise: Retail Banking, Online Banking, Mobile Banking
 

Red Gillen is a Senior Adviser with Javelin’s Digital Banking and Payments practices. Throughout Red’s career, he has focused keenly on digital banking, mobile banking and payments, and health care banking... more


Amy Gorin
Relationship Manager
 

Expertise: Retail Banking, Small Business Banking
 

Amy Gorin is a Relationship Manager at Javelin. She has over 25 years of sales and sales management experience in the financial services industry... more


Rachel Huber
Senior Analyst, Payments

Expertise: Alternative Payments, Retail Banking, Payments
 

Rachel is an analyst in Javelin’s payments practice. Her focus is on the developing payments industry, with specific interests in e-commerce, person-to-person payments, digital wallets, and generational differences in payment preferences... more


James Lee
Analyst, Digital Banking
 

Expertise: Online Banking, Mobile Banking
 

James is an analyst in Javelin’s Digital Banking practice. He tracks and anticipates trends in digital banking, measures how banks and vendors match up against their rivals, and evaluates digital satisfaction at large banks... more


Kyle Marchini
Senior Analyst, Fraud Management
 

Expertise: Fraud Management, Cybersecurity, Retail Banking, Small Business Banking
 

Kyle is a senior analyst in Javelin's Fraud & Security practice. His research focuses on strategies for financial institutions to protect their clients from fraud within the context of emerging threats to consumers’ financial security... more


Paul McCormack
Senior Adviser
 

Expertise: Cybersecurity, Fraud Management, Retail Banking, Small Business Banking
 

Red Gillen is a Senior Adviser with Javelin’s Digital Banking and Payments practices. Throughout Red’s career, he has focused keenly on digital banking, mobile banking and payments, and health care banking... more


Crystal Mendoza
Production Manager
 

Expertise: Operations, Marketing
 

Crystal Mendoza is production manager at Javelin Strategy & Research. She manages the final production of advisory services and sponsored deliverables and ensures that the processes run reliably and efficiently... more


Sandy Park
Vice President of Business Development
 

Expertise: Retail Banking, Small Business Banking
 

Sandy Park is a Vice President of Business Development where he is focused on helping clients connect strategic initiatives with research-based advisory services. Sandy works closely with senior leadership at the top U.S... more


Tejas Puranik
Marketing Manager
 

Expertise: Operations, Marketing, Social Media, Brand Management
 

Tejas Puranik is an experienced marketing and public relations manager. She leads Javelin’s marketing programs and is responsible for client acquisition strategies, social media and press relations. Tejas is also responsible for marketing...more


James Quigley
Executive Relationship Manager
 

Expertise: Retail Banking, Small Business Banking
 

James Quigley is an Executive Relationship Manager at Javelin. He has been advising financial institutions in the areas of acquisition of new account holders, product and service based programs, and marketing strategy... more


Ewelina Salaga
Senior Analyst, Custom Research & Operations
 

Expertise: Market Research Development, Methodology & Analytics
 

Ewelina Salaga is an Analyst for Javelin's Custom Research & Operations team, overseeing qualitative and quantitative market research projects in the areas of emerging retail banking capabilities... more


Ginger Schmeltzer
Senior Adviser
 

Expertise: Online Banking, Mobile Banking, Retail Banking
 

Ginger Schmeltzer is a seasoned payments professional and recognized digital banking and mobile expert with significant experience in providing strategic planning and analysis to the global banking and payments industry... more


Sean Sposito
Senior Analyst, Cybersecurity
 

Expertise: Cybersecurity, Fraud Management
 

Sean Sposito is an analyst in the fraud & security practice at Javelin Strategy & Research. His primary focus is the intersection of retail banking and information security... more

 

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