Our Team
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Chris Barnes
Chris has a deep background in the financial services market and public opinion research. He has led studies for many of the nation’s top companies in insurance, banking, wealth and health insurance sectors... more |
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Jacob Jegher
Jacob Jegher is an experienced fintech executive and digital banking thought leader. He advises clients on emerging technologies and business strategies related to retail, small business, and corporate digital banking... more |
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Vaskar Das Expertise: Market Research Development, Methodology & Analytics Vaskar Das leads the custom research team for Javelin. With over 13 years of supply side custom research experience, Vaskar brings strong project management and analytical skills to his custom projects.... more |
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Emmett Higdon Expertise: Retail Banking, Digital Wallets, Mobile Banking Emmett helps clients better understand and leverage the pivotal role that mobile technology plays in how consumers manage their financial accounts. As banking functionality seamlessly integrates... more |
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Austin Kilgore Expertise: Auto Loan, Digital Lending, Mortgage, Personal Loan, Student Loan, Portfolio Management Austin Kilgore is Javelin's Director of Digital Lending, where he advises clients on emerging technologies and strategies that provide an exceptional experience and deliver faster and more accurate underwriting... more |
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Tracy Kitten Expertise: Fraud , Cybersecurity Tracy Kitten is a recognized fraud and cybersecurity subject matter expert within the financial services community... more |
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Mark Schwanhausser Expertise: Online Banking, Mobile Banking, Retail Banking, Personal Finance Management, Small Business Banking Mark strategizes how financial institutions can track and serve customers across the channels they use, and provide a consistent, integrated brand and user experience. Mark helps banks and credit unions profitably enable customers to... more |
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William Trout Expertise: digital wealth, wealth management William Trout is a thought leader on North American technology strategy and innovation in the wealth and asset management industries... more |
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Ian Benton Expertise: Mobile Banking, Online Banking, Small Business Banking Ian Benton focuses on the ever-evolving needs of business owners to develop strategies for digital banking and payments. Ian takes a data-driven approach to analyze... more |
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John Buzzard Expertise: Fraud Management, Fraud & Security John Buzzard is nationally recognized financial industry fraud and security expert. He has influenced the card fraud, risk and security services for financial institutions... more |
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Alexander Franks Expertise: Cybersecurity Alexander is an analyst in Javelin’s Fraud and Security practice. He identifies emerging cybersecurity risk vectors, tracks current trends in cybersecurity.... more |
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Red Gillen Expertise: Retail Banking, Online Banking, Mobile Banking Red Gillen is a Senior Adviser with Javelin’s Digital Banking and Payments practices. Throughout Red’s career, he has focused keenly on digital banking, mobile banking and payments, and health care banking... more |
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Amy Gorin Expertise: Retail Banking, Small Business Banking Amy Gorin is a Relationship Manager at Javelin. She has over 25 years of sales and sales management experience in the financial services industry... more |
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Rachel Huber Expertise: Alternative Payments, Retail Banking, Payments Rachel is an analyst in Javelin’s payments practice. Her focus is on the developing payments industry, with specific interests in e-commerce, person-to-person payments, digital wallets, and generational differences in payment preferences... more |
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James Lee Expertise: Online Banking, Mobile Banking James is an analyst in Javelin’s Digital Banking practice. He tracks and anticipates trends in digital banking, measures how banks and vendors match up against their rivals, and evaluates digital satisfaction at large banks... more |
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Dylan Lerner Expertise: Online Banking, Mobile Banking Dylan Lerner provides strategic insights and consulting for the financial services industry... more |
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Paul McCormack Expertise: Cybersecurity, Fraud Management, Retail Banking, Small Business Banking Paul McCormack has over 20 years of fraud, security, and compliance experience. His professional experience includes leadership roles with SunTrust Bank and Delta Air Lines. At SunTrust, he managed check, deposit, wire, ACH, bank card, and employee fraud detection... more |
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Crystal Mendoza Expertise: Operations, Marketing Crystal Mendoza is production manager at Javelin Strategy & Research. She manages the final production of advisory services and sponsored deliverables and ensures that the processes run reliably and efficiently... more |
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Sandy Park Expertise: Retail Banking, Small Business Banking Sandy Park is a Vice President of Business Development where he is focused on helping clients connect strategic initiatives with research-based advisory services. Sandy works closely with senior leadership at the top U.S... more |
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Tejas Puranik Expertise: Operations, Marketing, Social Media, Brand Management Tejas Puranik is an experienced marketing and public relations manager. She leads Javelin’s marketing programs and is responsible for client acquisition strategies, social media and press relations. Tejas is also responsible for marketing...more |
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James Quigley Expertise: Retail Banking, Small Business Banking James Quigley is an Executive Relationship Manager at Javelin. He has been advising financial institutions in the areas of acquisition of new account holders, product and service based programs, and marketing strategy... more |
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Ewelina Salaga Expertise: Market Research Development, Methodology & Analytics Ewelina Salaga is an Analyst for Javelin's Custom Research & Operations team, overseeing qualitative and quantitative market research projects in the areas of emerging retail banking capabilities... more |
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Suzanne Sando Expertise: Cybersecurity Suzanne is an analyst in Javelin's Fraud and Cybersecurity practice. She tracks trends and risks in cybersecurity, and delivers practical recommendations for fraud protection... more |
