Digital Lending Research

Optimize the stages of consumer lending with digital technology

Technology is reshaping the expectations and experiences of borrowers. Customers are being influenced by an ever-broadening set of digital interactions. As a result, expectations as to the quality and immediacy of the borrowing experience are rising. Javelin Strategy & Research provides strategic insights to clients who want to exceed the expectations of borrowers, helping them deliver a world-class digital lending experience.

2022 Digital Lending Trends & Predictions

Javelin Report
Date: November 15, 2021
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
After spending the pandemic years shoring up processes and capabilities to keep business moving, lenders can now pivot toward greater efficiency and borrower insight and allow for finding a place among the many upstarts in the marketplace. Nimble...

Digital Lending Maturity Path

Javelin Report
Date: October 20, 2021
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
Big-ticket loans, such as those for cars and houses, have traditionally involved a lot of costly and time-consuming front-end work by financial institution staffers on behalf of prospective borrowers, followed by laborious underwriting processes...

Digital Mortgage & eNote Test Drive

Advisory Webinar: Client Login Required
Date: September 28, 2021
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
Join Austin Kilgore, Director of Digital Lending at Javelin Strategy & Research for an in-depth discussion about the key findings from one such “Test Drive” – a chronicle of how a complete loan process played out.

Auto Lenders to Face Challenges in Shift to Build-to-Order Car Buying

Impact Note
Date: September 22, 2021
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
Third-party auto lenders must accelerate their adoption of digital touchpoints to remain relevant with consumers and manufacturers migrating toward a build-to-order car buying experience. This market shift makes it paramount for lenders to offer an...

Digital Closing and eNote Test Drive

Javelin Report
Date: September 21, 2021
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
The era of the traditional paper-intensive mortgage closing is slowly ending; the victim of advancing technology and a pandemic that has prompted lenders and borrowers to seek safer, remote ways of doing business. After resources were poured into...
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