What shapes consumer transactions and payment technologies, and where is it going?

Any conventional wisdom about payments—how they’re made, the currencies being used, the cards presently in favor—doesn’t last long before the next wave of technology, innovation, and regulation. Javelin’s analysts conduct research at the forefront of payments, identifying the emerging trends for financial services companies and payments providers and offering insight into how they can best position themselves not just for what is current but also for what is coming.

Payments Research

Reports

The 2020 Credit Card Data Book: Good Times Roll a Bit Longer

  • Javelin Report
  • Date: February 19, 2020
  • Author(s): Brian Riley
  • Research Topic(s): Credit
Credit card profits are back, but issuers must protect against the inevitable economic shift.Mercator Advisory Group updates annual Credit Card Data Book with projections through 2023.

2020 Health of Cash Study

  • Whitepaper
  • Date: February 11, 2020
  • Author(s): Krista Tedder, Rachel Huber
  • Research Topic(s): Tech & Infrastructure
The 2020 Health of Cash Study is the fifth annual examination of US consumer payment habits sponsored by Cardtronics. The study provides analysis of day to day usage, bill payment, remittance, and P2P activity providing a holistic view ...

2020 Outlook: U.S. Payments

Virtualization of payments is accelerating and expanding into new areas like the internet of things and 5G, forcing payments industry participants to become more agile.

IoT Payments: How the Internet of Things Is Influencing Payments

  • Javelin Report
  • Date: January 27, 2020
  • Author(s): Tim Sloane
  • Research Topic(s): Emerging
IoT payments, a payment mode further automating and digitizing the consumer purchase cycle Mercator Advisory Group releases new research defining IoT payments and analyzing the impact the internet of things is having on the payments landscape.

2019 U.S. QSR Kiosk Market: Self-Service Kiosks Gaining Popularity

  • Javelin Report
  • Date: January 22, 2020
  • Author(s): Raymond Pucci
  • Research Topic(s): Merchant
Self-Service Kiosks Gaining QSRs’ and Consumers’ Adoption. Mercator Advisory Group research report assesses the 2019 U.S. QSR kiosk market and its future growth prospects.

Faster and Real-Time Payments Fraud

  • Javelin Report
  • Date: January 21, 2020
  • Author(s): Sarah Grotta
  • Research Topic(s): Debit
Approaches and Priorities for Fighting Faster Payments FraudMercator Advisory Group releases new research reviewing current trends in fighting the unique challenges presented by faster and real time payments fraud.

Visa Repositions Itself for Open Banking with Plaid

Visa’s acquisition of Plaid stirs up questions that span the retail financial world — from banking and payments to investing and lending. 

Digital Gift Cards: U.S. Market, 2019

  • Javelin Report
  • Date: January 9, 2020
  • Author(s): C. Brown
  • Research Topic(s): Prepaid
New report recommends U.S. retailers use omnichannel approach, including digital delivery, to grow their gift card business. New research from Mercator Advisory Group’s Prepaid Advisory Service sizes the U.S. digital gift card space and forecast...

Behaviors of Mobile-Enabled Consumers Complicate the Meaning of “Going to the Store”

  • Impact Note
  • Date: December 31, 2019
  • Author(s): Ken Paterson
  • Research Topic(s): Merchant
When card-not-present makes the customer-not-present, what is the function of a store?

Credit Card Profitability: Interest Spreads and Credit Quality Set the Course for 2020

  • Javelin Report
  • Date: December 31, 2019
  • Author(s): Brian Riley
  • Research Topic(s): Credit
Credit card profitability appears strong for top issuers in 2020New research report by Mercator Advisory Group indicates credit card Return on Assets metric is on the upswing and positive movement will continue in 2020.

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