Small Business Digital Banking & Payments Research

Deliver tailored and innovative solutions to small businesses

Small businesses want the convenience of personal banking without the complexity of commercial banking. Leveraging Javelin's insights, banks and fintech providers can tailor digital banking and payments capabilities especially for this segment -- positioning themselves and their customers for success. 

This report provides an overview of those critical trends that will shape the industry over the next decade, provides a framework for how banks should think about bank switching and bank choice for their business customers, and proposes a variety of...

2020 Small Business Banking & Payments Trends

Javelin Report
December 3, 2019
Javelin outlines three key areas small business bankers should consider to be key priorities in the coming year: electronic payments, serving the expanding freelance and self-employed market, and digital account opening for business products.
This report details how this evolution has occurred, and explores how banks can cement their status as the centralized hub through which business clients monitor and manage their finances.
In this report, we examine the progress made so far in developing faster payments technologies, how that will influence how small businesses make payments, and how banks and service providers can develop products that will allow business owners...
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