Small Business Digital Banking & Payments Research

Deliver tailored and innovative solutions to small businesses

Small businesses want the convenience of personal banking without the complexity of commercial banking. Leveraging Javelin's insights, banks and fintech providers can tailor digital banking and payments capabilities especially for this segment -- positioning themselves and their customers for success. 

Since the passage of the Paycheck Protection Program (PPP) in March, financial institutions and technology vendors have worked overtime to process applications and distribute funds in support of small businesses and their employees negatively...

Closing Critical Gaps in Small-Business Digital Lending

Javelin Report
Date: April 17, 2020
Author(s): Ian Benton, Red Gillen
This report analyzes the behavior and attitudes of small-business owners about applying for credit; explores offerings from leading banks, nonbank lenders, and vendors; and lays out a detailed series of industry best practices for tackling the small...
In this Impact Note, Javelin discusses the genesis of the PPP and provides a consolidated overview of actions taken by key bank, vendor, and nonbank participants. We also outline the opportunities that lie ahead in the coming weeks, including...
This report provides an overview of those critical trends that will shape the industry over the next decade, provides a framework for how banks should think about bank switching and bank choice for their business customers, and proposes a variety of...

2020 Small Business Banking & Payments Trends

Javelin Report
Date: December 3, 2019
Author(s): Ian Benton
Javelin outlines three key areas small business bankers should consider to be key priorities in the coming year: electronic payments, serving the expanding freelance and self-employed market, and digital account opening for business products.
View All

Contact Us