Small Business Digital Banking & Payments

Small Business Digital Banking & Payments Practice Area

Deliver tailored and innovative solutions to small businesses

Small businesses want the convenience of personal banking without the complexity of commercial banking. Leveraging Javelin's insights, banks and fintech providers can tailor digital banking and payments capabilities especially for this segment -- positioning themselves and their customers for success.

Small Business Banking for Millennials: How Banks Can Attract and Serve the Largest Generation in History

Javelin Report

June 16, 2017 By: Ian Benton, Jacob Jegher

This report examines the size of the Millennial-owned small business market and identifies key areas of investment that will help set up banks for success as Millennials expand their businesses and seek out more complex and profitable banking...

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Serving the Personal Banking Needs of Small Business Clients

Javelin Report

March 10, 2017 By: Ian Benton, Jacob Jegher

In this report, Javelin examines how bankers can best serve the varied needs of entrepreneurs as their businesses grow and their personal finances mature.

Innovation in Small Business Banking

Javelin Report

December 22, 2016 By: Jacob Jegher, Ian Benton

To help banks looking to give small businesses the tools they demand, this report broadens the "build, buy, or partner" model introduced in previous Javelin research to all types of feature upgrades – providing readers an innovation framework....

Overhauling Mobile Banking for Small Business

Javelin Report

December 15, 2016 By: Ian Benton, Jacob Jegher

In this report, Javelin examines the current state of the mobile channel in handling the banking and payments tasks of small business customers, outlines eight areas of opportunity for immediate development, explores the specific roles of...