Small Business Digital Banking & Payments

Small Business Digital Banking & Payments Practice Area

Deliver tailored and innovative solutions to small businesses

Small businesses want the convenience of personal banking without the complexity of commercial banking. Leveraging Javelin's insights, banks and fintech providers can tailor digital banking and payments capabilities especially for this segment -- positioning themselves and their customers for success.

2019 Small Business Digital Banking & Payments Trends

Javelin Report

January 17, 2019 By: Ian Benton, Jacob Jegher

Development in consumer digital banking accelerated during 2018, with several top banks rolling out engaging experiences incorporating advanced and engaging features like chatbots, personal finance tools, and more. Unfortunately, digital experiences...

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Using Small Business Credit Cards as a Relationship Builder

Javelin Report

December 20, 2018 By: Ian Benton, Jacob Jegher

In today’s highly competitive acquisition arena, deposit growth has slowed and organizations are looking for strategies to attract and retain profitable relationships. Market indicators show that the benefit of key services, such as those offered...

Impact Note: South Dakota v. Wayfair Inc.

Javelin Report

October 16, 2018 By: Krista Tedder, Ian Benton

As digital commerce has developed over the past 30 years, the Supreme Court of the United States (SCOTUS) has twice ruled on the issue of taxation. Most recently, a June 21, 2018 ruling in South Dakota v. Wayfair Inc. now allows a state to collect...

Impact Note: New Small Business Neobanks Hit the Market

Javelin Report

October 9, 2018 By: Ian Benton, Jacob Jegher

In May 2018, Javelin published an overview of the nascent market of small-business-focused neobanks — fintech companies that have built a branchless, mobile-first feature set for business owners while partnering with chartered banks to hold deposits...