Biometrics’ Growing Role at the Point of Sale

Biometrics’ Growing Role at the Point of Sale

With mobile banking, person-to-person payments, and mobile wallets, mobile is rapidly becoming the go-to channel for financial activity. All of these activities feature instantaneous response with minimal friction. This expectation has strong im...
Giving Consumers Identity Control

Giving Consumers Identity Control

This whitepaper, sponsored by Civic, investigates US-based consumers’ desire to have control over their own identities, and looks at the implications of the current lack of control they have over their own personally identifiable information (PI...
The Financial Impact of Fraud

The Financial Impact of Fraud

This whitepaper, sponsored by Vesta Corporation, analyzes the findings of a new independent study that examines how the cost of fraud has significantly increased post-EMV when compared to 2015, and the associated challenges impacting a merchant’...
Making ATM Transactions Safer, Faster and Fun

Making ATM Transactions Safer, Faster and Fun

This white paper will examine what’s behind the growing popularity of this service, and how two innovative institutions, Salem Five and WSFS Bank, have integrated Cardless Cash into their digital banking strategies. 
Mitigating Application Fraud from Synthetic Identities

Mitigating Application Fraud from Synthetic Identities

This whitepaper, sponsored by ID Analytics, explores the challenges that FIs and issuers face against a rising tide of application fraud and how the sharing of intelligence offers long-awaited hope in detecting the synthetic identities that make...
Beyond Simple and Safe

Beyond Simple and Safe

With the goal of gaining a closer understanding of the actions and attitudes of consumers toward Direct Deposit of payroll, NACHA commissioned JAVELIN to conduct market research looking at all segments of the U.S. population, as they relate to G...
Transform In-Branch Check Buyers Into Online Check Shoppers

Transform In-Branch Check Buyers Into Online Check Shoppers

This whitepaper, sponsored by Deluxe, explores the motivations and barriers of consumers’ channel preferences for check ordering. It also explores the attitudes of financial institutions (FIs) toward the various check-ordering channels, and the ...
Managing the Challenge of Merchant Chargebacks

Managing the Challenge of Merchant Chargebacks

This whitepaper, sponsored by Accertify, looks at how chargebacks impose both direct and indirect costs on merchants by diverting crucial resources to managing disputes, gathering documentation, and coordinating with multiple networks and acquir...
Mobile Wallets and Consumer Adoption: Securing Growth Through Trust

Mobile Wallets and Consumer Adoption: Securing Growth Through Trust

This whitepaper, sponsored by Diebold, looks at how mobile payments and mobile wallets are evolving in the U.S., detailing key barriers to end user adoption and consumer preferences for mobile wallet providers.
Instant-Issuance Payment Cards: Fulfilling Consumer Expectations for Immediacy

Instant-Issuance Payment Cards: Fulfilling Consumer Expectations for Immediacy

This study, sponsored by Entrust Datacard, explores the market for instant issuance of debit cards in-branch from the perspective of issuers and consumers. Revenue opportunities, and customer experience and satisfaction associated with instant i...