Press Releases

JAVELIN Reveals 2016 Consumer Identity Safety Leaders for Credit Cards Issuers

January 20, 2016

Today JAVELIN (@JavelinStrategy) announced the 2016 Consumer Identity Safety Leaders for credit card issuers: American Express, Bank of America, Capital One, Chase, Citibank, PNC, SunTrust, USAA, and Wells Fargo. JAVELIN’s 2016 credit card issuers’...

Mobile Banking Outpaces Branch Banking for First Time in 2015

January 11, 2016

In 2015, weekly mobile bankers exceeded that of weekly branch bankers for the first time ever. This crossover illustrates the broader trend of digital channel engagement growing while physical channel usage is shrinking.

Community Banks and Credit Unions Positioned to Suffer as Consumers Switch Banks

November 19, 2015

Banks and credit unions typically aim to be the first place customers turn when they think about their money and buying financial products, but many financial institutions are the primary bank in name only. Although bankers typically think of bank...

Javelin Forecasts Online and Mobile Shopping to Reach $516 Billion by 2019

October 28, 2015

Mobile is rapidly displacing commerce made through laptops and desktops. Shopping through mobile devices is forecasted to grow to a 42% share of online commerce by 2019, reaching $218 billion in sales. 

Following the Successful Integration of Javelin, Greenwich Associates Announces New Management Team

October 18, 2015

Greenwich Associates today announced the appointment of a new management team for Javelin Strategy & Research. Chris McDonnell will be responsible for sales and business development. Al Pascual will be responsible for Javelin’s practice...

A Third of U.S. Retail Establishments to Accept Contactless Cards by 2019 in Second Wave of EMV

October 15, 2015

The shift to EMV in the U.S. is happening in parallel with the emergence of mass-market mobile payment initiatives, notably Apple Pay and Android Pay. There is a growing case for the introduction of dual interface mobile payments and contactless EMV...

Mobile P2P Projected to Skyrocket in the Next Five Years 180%

October 8, 2015

The rise of mobile banking and social media, especially among Millennials, is giving consumers the ability to “talk and transact” in the same conversation. To the chagrin of many bankers, sending money person-to-person (P2P) has also gone from...

False-Positive Card Declines Push Consumers to Abandon Issuers and Merchants

August 27, 2015

Fraud remains a serious danger in the U.S., but transactions wrongly declined due to suspected fraud — known as a “false positive” — may represent just as big a threat. Unfortunately for issuers, a false-positive decline can seriously erode customer...

Mobile Payments Could Increase EMV Adoption Among Small Businesses

August 20, 2015

As the EMV chip card replaces the magnetic stripe many consumers will be reaching for their new cards at the POS. Unfortunately, deterred by equipment costs, small and micro businesses have avoided upgrading their terminals. Because of the upcoming...

Game Design Strategies can Encourage Consumers to Adopt Best Security Practices

August 12, 2015

JEven as concerns about privacy, fraud, and data breaches are saturating America, consumers continue to be reluctant to adopt strong security behaviors. Today, JAVELIN released, Strengthening Security Engagement with Gamification, which discusses...