Despite mobile wallets proving to be irresistible fraud targets, financial institutions (FIs) and issuers are jumping into the market and releasing their own wallet solutions. Suboptimal enrollment authentication solutions combined with poor...
In today’s post recession environment of greater regulations and tighter profit margins, attracting and retaining affluent customers is more important than ever for payment providers. JAVELIN defines affluent as anyone who reports an annual...
As consumer awareness of mobile wallets has risen dramatically, financial institutions have a perfect opportunity to stake a claim in this market. As the barriers to wallet adoption drop, and issues with merchant adoption and consumer hesitation...
Banks and credit unions are the first place that most consumers turn to handle their bill-paying chores, instead of going directly to the biller. Bill paying totals over $3.5 trillion for seven key bills, including $442 billion made on...
The 2016 Identity Fraud Study revealed that the number of identity fraud victims increased by three percent (13.1 million consumers) in the US last year, but that the amount stolen decreased by six percent to $15 billion.
Today JAVELIN (@JavelinStrategy) announced the 2016 Consumer Identity Safety Leaders for credit card issuers: American Express, Bank of America, Capital One, Chase, Citibank, PNC, SunTrust, USAA, and Wells Fargo. JAVELIN’s 2016 credit card issuers’...
In 2015, weekly mobile bankers exceeded that of weekly branch bankers for the first time ever. This crossover illustrates the broader trend of digital channel engagement growing while physical channel usage is shrinking.
Banks and credit unions typically aim to be the first place customers turn when they think about their money and buying financial products, but many financial institutions are the primary bank in name only. Although bankers typically think of bank...
Mobile is rapidly displacing commerce made through laptops and desktops. Shopping through mobile devices is forecasted to grow to a 42% share of online commerce by 2019, reaching $218 billion in sales.