Press Releases

Credit Card Rewards Rule Affluent Consumers Payments

April 6, 2016

In today’s post recession environment of greater regulations and tighter profit margins, attracting and retaining affluent customers is more important than ever for payment providers. JAVELIN defines affluent as anyone who reports an annual...

Now is the Time for Banks to Make a Play in the Mobile Wallet Market

March 24, 2016

As consumer awareness of mobile wallets has risen dramatically, financial institutions have a perfect opportunity to stake a claim in this market. As the barriers to wallet adoption drop, and issues with merchant adoption and consumer hesitation...

JAVELIN Examines Features to Cement Gen Y's Lead in Bill Pay

February 10, 2016

Banks and credit unions are the first place that most consumers turn to handle their bill-paying chores, instead of going directly to the biller.  Bill paying totals over $3.5 trillion for seven key bills, including $442 billion made on...

13.1 Million Identity Fraud Victims but Less Stolen in 2015, According to Javelin

February 2, 2016

The 2016 Identity Fraud Study revealed that the number of identity fraud victims increased by three percent (13.1 million consumers) in the US last year, but that the amount stolen decreased by six percent to $15 billion.

JAVELIN Reveals 2016 Consumer Identity Safety Leaders for Credit Cards Issuers

January 20, 2016

Today JAVELIN (@JavelinStrategy) announced the 2016 Consumer Identity Safety Leaders for credit card issuers: American Express, Bank of America, Capital One, Chase, Citibank, PNC, SunTrust, USAA, and Wells Fargo. JAVELIN’s 2016 credit card issuers’...

Mobile Banking Outpaces Branch Banking for First Time in 2015

January 11, 2016

In 2015, weekly mobile bankers exceeded that of weekly branch bankers for the first time ever. This crossover illustrates the broader trend of digital channel engagement growing while physical channel usage is shrinking.

Community Banks and Credit Unions Positioned to Suffer as Consumers Switch Banks

November 19, 2015

Banks and credit unions typically aim to be the first place customers turn when they think about their money and buying financial products, but many financial institutions are the primary bank in name only. Although bankers typically think of bank...

Javelin Forecasts Online and Mobile Shopping to Reach $516 Billion by 2019

October 28, 2015

Mobile is rapidly displacing commerce made through laptops and desktops. Shopping through mobile devices is forecasted to grow to a 42% share of online commerce by 2019, reaching $218 billion in sales. 

Following the Successful Integration of Javelin, Greenwich Associates Announces New Management Team

October 18, 2015

Greenwich Associates today announced the appointment of a new management team for Javelin Strategy & Research. Chris McDonnell will be responsible for sales and business development. Al Pascual will be responsible for Javelin’s practice...

A Third of U.S. Retail Establishments to Accept Contactless Cards by 2019 in Second Wave of EMV

October 15, 2015

The shift to EMV in the U.S. is happening in parallel with the emergence of mass-market mobile payment initiatives, notably Apple Pay and Android Pay. There is a growing case for the introduction of dual interface mobile payments and contactless EMV...