As consumer awareness of mobile wallets has risen dramatically, financial institutions have a perfect opportunity to stake a claim in this market. As the barriers to wallet adoption drop, and issues with merchant adoption and consumer hesitation...
Press Releases
JAVELIN Examines Features to Cement Gen Y's Lead in Bill Pay
February 10, 2016
Banks and credit unions are the first place that most consumers turn to handle their bill-paying chores, instead of going directly to the biller. Bill paying totals over $3.5 trillion for seven key bills, including $442 billion made on...
The 2016 Identity Fraud Study revealed that the number of identity fraud victims increased by three percent (13.1 million consumers) in the US last year, but that the amount stolen decreased by six percent to $15 billion.
Today JAVELIN (@JavelinStrategy) announced the 2016 Consumer Identity Safety Leaders for credit card issuers: American Express, Bank of America, Capital One, Chase, Citibank, PNC, SunTrust, USAA, and Wells Fargo. JAVELIN’s 2016 credit card issuers’...
Mobile Banking Outpaces Branch Banking for First Time in 2015
January 11, 2016
In 2015, weekly mobile bankers exceeded that of weekly branch bankers for the first time ever. This crossover illustrates the broader trend of digital channel engagement growing while physical channel usage is shrinking.
Banks and credit unions typically aim to be the first place customers turn when they think about their money and buying financial products, but many financial institutions are the primary bank in name only. Although bankers typically think of bank...
Mobile is rapidly displacing commerce made through laptops and desktops. Shopping through mobile devices is forecasted to grow to a 42% share of online commerce by 2019, reaching $218 billion in sales.
Following the Successful Integration of Javelin, Greenwich Associates Announces New Management Team
October 18, 2015
Greenwich Associates today announced the appointment of a new management team for Javelin Strategy & Research. Chris McDonnell will be responsible for sales and business development. Al Pascual will be responsible for Javelin’s practice...
A Third of U.S. Retail Establishments to Accept Contactless Cards by 2019 in Second Wave of EMV
October 15, 2015
The shift to EMV in the U.S. is happening in parallel with the emergence of mass-market mobile payment initiatives, notably Apple Pay and Android Pay. There is a growing case for the introduction of dual interface mobile payments and contactless EMV...
Mobile P2P Projected to Skyrocket in the Next Five Years 180%
October 8, 2015
The rise of mobile banking and social media, especially among Millennials, is giving consumers the ability to “talk and transact” in the same conversation. To the chagrin of many bankers, sending money person-to-person (P2P) has also gone from...
