Javelin Strategy & Research outlines 36 online banking principles that empower customers and position financial institutions as trusted advisors.
Press Releases
Gen Z Demands a Different Approach to Payments
May 24, 2018
A new Javelin Strategy & Research report, Technologies Influencing Generation Z Payments Adoption, examines how Generation Z’s interaction with technology is influencing and shaping their expectations and use of payments – and how financial...
Javelin Strategy & Research’s new report, Bug Bounties: Overcoming Fears, Finding Solutions, reveals interest and concerns with vulnerability disclosure policies, bug bounty programs and crowd-sourced penetration testing.
Javelin Strategy & Research Announces Mobile P2P App Awards: Venmo Recognized as Best in Class
April 25, 2018
The report, 2018 Mobile P2P App Scorecard: Creating a foundational block of a multiproduct consumer relationship, evaluates 10 standalone mobile apps available from both Google Play and the Apple App Store. Javelin examines over 100...
Child Identity Fraud Hit More Than One Million U.S. Victims in 2017 According to New Javelin Strategy & Research Study
April 24, 2018
The report, sponsored by Identity Guard, finds data breaches are especially damaging for minors. Among those who were notified their information was breached, 39 percent became victims of fraud, compared with 19 percent of notified adults. The...
More than half of all consumers surveyed would use Amazon’s digital voice assistant, Alexa, to make routine banking requests, including checking account balances (47%) and reviewing recent transactions (43%), according to a new report, Smart Speaker...
The identity protection services market has contracted by $500 million since 2015, to total $3.7 billion in 2017 according to the new Javelin Strategy & Research report, 2018 Identity Protection Service Market Report: Building Engagement to...
Javelin Strategy & Research’s new report reveals Banks are Failing to Keep Up with Consumer Demand for Mobile Account Opening
March 28, 2018
A new report from Javelin Strategy & Research, Overhauling the Mobile Account Opening Experience, analyzes how well banks are addressing this surge in mobile applications and why they struggle to deliver a consistent mobile experience across...
Javelin Strategy & Research Releases New Report Highlighting the Role of Applicant Behavior in Identity Proofing
March 26, 2018
Javelin Strategy & Research published a new report, titled The Role of Applicant Behavior in Identity Proofing. The report explores how inconspicuous, dynamic solutions like behavioral biometrics, have a distinct role to play in how institutions...
Can Banks Make Zelle a Household Name?
March 7, 2018
Javelin Strategy & Research’s new report, What Banks Can Do to Make Zelle's P2P Rollout Successful, analyzes advertising and tutorials, bank online marketing, secret shopper testing, and Javelin’s digital scorecards to reveal three critical...
