Press Releases

Digital account opening is an overlooked opportunity in small business banking

September 6, 2017

As small business owners become accustomed to more personalized and contextual digital experiences, demand for more streamlined digital and omnichannel capabilities will become the norm. The new Javelin Strategy & Research report, Digital...

Javelin Creates New Digital Banking Unit

June 13, 2017

Javelin Strategy & Research announces the creation of a new Digital Banking Unit.   This new Unit, led by Jacob Jegher, combines two practices—Omni-Channel Banking and Mobile Banking— and will  operate under the new names, Digital...

Javelin Announces 2017 Trust in Banking Award Winners: Navy Federal Credit Union, Regions and USAA are the most trusted banks among their customers

June 5, 2017

The inaugural edition of 2017 Javelin Trust in Banking Leader awards is based on the Trust in Banking report, which provides financial institutions deep insights into these most important aspects of the relationships with their clients and...

Sideloading has opened the Door for Sophisticated Mobile Malware in the U.S.

May 4, 2017

As smartphones increasingly become a nexus for consumers’ financial lives, their value to fraudsters has risen accordingly. Although mobile malware has yet to become a pervasive threat in western markets, it has created chaos in China and India.

Top Myths of Prepaid Cards are Busted

March 16, 2017

The ability to profitability serve prepaid card market has proven elusive for some while presenting a bounty for others. This report provides recommendations to market to these consumer segments and increase profitability of prepaid card market...

Digital Account Opening Still Has A Long Road to Reality

February 23, 2017

Over half of all successful applications for most bank products used online and mobile channels at some point during the application process. Yet these digital channels are still flawed, with few applicants enjoying a start-to-finish process in the...

Identity Fraud Hits Record High with 15.4 Million U.S. Victims in 2016, Up 16 Percent According to New Javelin Strategy & Research Study

February 1, 2017

The 2017 Identity Fraud Study revealed a record high with two million more victims this year than previous years. Fraudsters took nearly one billion dollars more than last year, reaching $16 billion for 2016. 

Javelin Predicts 1 in 2 U.S. Consumers Will Conduct P2P by 2021

January 11, 2017

The U.S. person-to-person (P2P) payment market in 2016 has experienced with dramatic growth with almost $500 billion in P2P transactions from a bank, non-bank or money transmitter service. This market will experience further expansion over the next...

Branded Mobile Payments Apps to Capture Projected $92 Billion Market by 2019

December 14, 2016

With mobile proximity payments projected to reach $92 billion by 2019, merchants and card issuers are rushing to release branded mobile apps that capitalize on both in-store and online payments growth. Javelin predicts that hundreds of new payments...

Merchant Take Slow Road to EMV Adoption: Many Issues to Consider

November 16, 2016

It has been more than one year since the EMV liability shift for retail stores, where consumers and retailers alike have grappled with learning to use EMV cards and implementing terminals to take them. Unfortunately, the process for both of these...