Press Releases

Consumers Showing Early Interest in Banking Through Amazon and Google Smart Speakers

April 18, 2018

More than half of all consumers surveyed would use Amazon’s digital voice assistant, Alexa, to make routine banking requests, including checking account balances (47%) and reviewing recent transactions (43%), according to a new report, Smart Speaker...

Despite major breaches, the IDPS market contracted by $500 million since 2015

April 4, 2018

The identity protection services market has contracted by $500 million since 2015, to total $3.7 billion in 2017 according to the new Javelin Strategy & Research report, 2018 Identity Protection Service Market Report: Building Engagement to...

Javelin Strategy & Research’s new report reveals Banks are Failing to Keep Up with Consumer Demand for Mobile Account Opening

March 28, 2018

A new report from Javelin Strategy & Research, Overhauling the Mobile Account Opening Experience, analyzes how well banks are addressing this surge in mobile applications and why they struggle to deliver a consistent mobile experience across...

Javelin Strategy & Research Releases New Report Highlighting the Role of Applicant Behavior in Identity Proofing

March 26, 2018

Javelin Strategy & Research published a new report, titled The Role of Applicant Behavior in Identity Proofing. The report explores how inconspicuous, dynamic solutions like behavioral biometrics, have a distinct role to play in how institutions...

Can Banks Make Zelle a Household Name?

March 7, 2018

Javelin Strategy & Research’s new report, What Banks Can Do to Make Zelle's P2P Rollout Successful, analyzes advertising and tutorials, bank online marketing, secret shopper testing, and Javelin’s digital scorecards to reveal three critical...

Identity Fraud Hits All Time High With 16.7 Million U.S. Victims in 2017, According to New Javelin Strategy & Research Study

February 6, 2018

The 2018 Identity Fraud Study released today by Javelin Strategy & Research, revealed that the number of identity fraud victims increased by eight percent (rising to 16.7 million U.S. consumers) in the last year, a record high since Javelin...

Javelin Strategy & Research Announces 2017 Identity Protection Service Providers winners: IdentityForce Ultrasecure is Recognized as Best in Class

December 27, 2017

Javelin Strategy & Research today announced its 10th annual Identity Protection Service Providers awards. The scorecard  explores changes in the identity protection landscape and identifies the top vendors in the identity protection space...

E-commerce Growth is Coming at the Expense of Physical Store Sales

December 11, 2017

Javelin Strategy & Research’s new report, 2017–2021 Retail Point of Sale Payment Forecast, examines changes in shopping preferences of consumers has altered payment methods when they checkout at the POS or pay online. A major shift in POS...

An Inconvenient Truth: Digital Banking is not always the Best Answer

December 7, 2017

Javelin Strategy & Research’s recent report, Why Digital Banking Often Fails to Reduce Offline Volume: Education and Contextual Support Needed to Overcome Offline Inertia, concludes that deeper digital adoption hinges on FIs providing greater...

More Americans seek credit scores at banks than through non-bank apps and credit bureaus

December 5, 2017

Javelin Strategy & Research’ s new report, Credit Scores in Digital Banking: How to Help Customers Become Better Borrowers, explores how banks and credit unions can go further by augmenting and integrating digital tools that can play a...