Bloomberg Businessweek - “Every week it’s like there’s a new subscription we’ve signed up for and the bank account is drained by the end of it,” said Mark Schwanhausser, director of digital banking at research firm Javelin Strategy. The...
In The News
American Banker - “Few data sets create as much assurance during a transaction as location data culled from cellphones,”
'Friendly fraud' is on the rise. Are banks complicit?
March 19, 2019
American Banker - According to a study from Javelin Strategy & Research, friendly fraud doubled in 2018, from 7% to 15% of all fraud victims. All told, 14.4 million Americans were fraud victims in 2018.
Digital Transactions - “Small to medium-size issuers and merchants are weary of the large consolidations because they feel like they get lost in the fray,” Krista Tedder, director of payments at Pleasanton, Calif.-based Javelin Strategy...
Credit Card Fraud Is Down, But Account Fraud Which Directly Hurts Consumers, Remains High
March 18, 2019
Forbes - “While the decrease in card fraud rates is undoubtedly good news for victims, fraudsters have turned their attention to opening and taking over accounts,” said Al Pascual, senior vice president, research director and head of...
Bankrate - Mark Schwanhausser, director of digital banking at Javelin, says customers straying from bank relationships is a complicated endeavor. “One thing that we know about consumers is that it takes a ton of TNT to blast Americans out...
When your vendor's vendor has sloppy security
February 13, 2019
National Mortgage News - Vendors and their subcontractors are often the weakest links in how #banks process their customers' information. The problem is complex. It boils down to, as an organization, who do we trust and do we trust...
Digital arms race key driver in BB&T-SunTrust deal
February 7, 2019
American Banker - “Are they going to merge them into a single solution? Are they going to start from scratch with something new? Will one prevail and go forward, resulting in a migration? Those are all possible scenarios. None of those is...
How to Stay Safe While Shopping Online This Holiday Season
December 3, 2018
Cnet - According to the Javelin Strategy & Research's 2018 Identity Fraud Study, card-not-present fraud, like theft from e-commerce sites, is 81% more likely than point-of-sale fraud, or theft from physical store locations.
Is It Safer to Bank by Phone or Computer? We Ask 3 Experts
November 27, 2018
Nerd Wallet - I give bank apps on mobile devices the edge when it comes to safety,” Kyle Marchini, senior analyst in fraud management with research-based advisory firm Javelin Strategy & Research says. With computers, he says, it is easier...
