In The News

NextGov - Contact center security needs a makeover. If one area has strong consumer authentication but another channel has limited resources, criminals will obtain information where they can first, then work through the channel that has the most...
The Winchester Star - The pandemic inspired a major shift in how criminals approach fraud. Identity fraud reflects the lengths criminals will take to directly target consumers in order to steal their personally identifiable information.  
Insurance Edge - The 2021 Identity Fraud Study, released today by Javelin Strategy & Research, reveals a daunting new threat to consumers and businesses: identity fraud scams. While total combined fraud losses climbed to $56 billion in 2020,...

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