Press Releases

Javelin Strategy & Research Announces 2017 Mobile Banking Award Winners: Bank of America has the Best Overall Mobile Banking App

October 31, 2017

For the 2017 Mobile Banking Scorecard report, Javelin assessed the mobile banking apps from the 28 top U.S. banks across six categories that are fundamental to meeting consumers’ end-to-end banking needs through the mobile channel.

Javelin Strategy & Research Announces 2017 Online Banking Award Winners: Bank of America is the Best Overall in Online Banking

October 11, 2017

Javelin Strategy & Research today announced its second annual Online Banking Awards. This competitive analysis of 28 of the nation’s top retail financial institutions examines more than 225 online banking features that contribute to banking...

Javelin Strategy & Research Announces Identity Proofing Platform Award Winners: Experian’s CrossCore is the Best Overall Identity Proofing Platform

October 2, 2017

The inaugural edition of Javelin’s Identity Proofing Platform Awards provides financial institutions and other identity-reliant businesses with a view into the identity proofing vendor landscape, to better assess their current capabilities against...

Javelin Strategy & Research Announces 2017 Account Safety in Banking Scorecard Award Winners

September 12, 2017

Javelin Strategy & Research today announced its 2017 Account Safety in Banking Scorecard Awards highlighting leaders from among the 28 largest depository financial institutions in the US – providing timely and actionable benchmarking tailored to...

Digital account opening is an overlooked opportunity in small business banking

September 6, 2017

As small business owners become accustomed to more personalized and contextual digital experiences, demand for more streamlined digital and omnichannel capabilities will become the norm. The new Javelin Strategy & Research report, Digital...

Javelin Creates New Digital Banking Unit

June 13, 2017

Javelin Strategy & Research announces the creation of a new Digital Banking Unit.   This new Unit, led by Jacob Jegher, combines two practices—Omni-Channel Banking and Mobile Banking— and will  operate under the new names, Digital...

Javelin Announces 2017 Trust in Banking Award Winners: Navy Federal Credit Union, Regions and USAA are the most trusted banks among their customers

June 5, 2017

The inaugural edition of 2017 Javelin Trust in Banking Leader awards is based on the Trust in Banking report, which provides financial institutions deep insights into these most important aspects of the relationships with their clients and...

Sideloading has opened the Door for Sophisticated Mobile Malware in the U.S.

May 4, 2017

As smartphones increasingly become a nexus for consumers’ financial lives, their value to fraudsters has risen accordingly. Although mobile malware has yet to become a pervasive threat in western markets, it has created chaos in China and India.

Top Myths of Prepaid Cards are Busted

March 16, 2017

The ability to profitability serve prepaid card market has proven elusive for some while presenting a bounty for others. This report provides recommendations to market to these consumer segments and increase profitability of prepaid card market...

Digital Account Opening Still Has A Long Road to Reality

February 23, 2017

Over half of all successful applications for most bank products used online and mobile channels at some point during the application process. Yet these digital channels are still flawed, with few applicants enjoying a start-to-finish process in the...