Research

Social media started as a place for people to connect, while search engines were the way consumers shopped for what they wanted. With social commerce, social media sites are becoming more like shopping malls where consumers can both socialize an...

Although direct indexing may be understood as an investments solution, it is too powerful to be understood solely in terms of investments. Direct indexing functions as a lever for the building of client relationships and plays a critical role in...

In the United States, the Federal Reserve Bank measures the inflation rate with the consumer price index (CPI), compiled by the Bureau of Labor Statistics. The CPI tracks 200 spending categories, classified into eight groups: food and beverages,...

Mercator Advisory Group’s most recent report examines frictionless transactions and consumers' general aptitude for technology.

Cryptocurrency and blockchain technology have grown in popularity since the inception of Bitcoin in 2009. Starting as a niche commodity among investors, cryptocurrency and its accompanying blockchain technology have developed into various forms ...

In 2022, for the sixth consecutive year, Bank of America was the overall winner in Javelin Strategy & Research’s Mobile Banking Scorecard, a comprehensive analysis of the mobile banking experiences offered by the 20 top U.S. banks. The report me...

Big banks with big budgets stood out in the 2022 Online Banking Scorecard, as leading banks benefited from both innovative upgrades and industry consolidation that eliminated rivals. Bank of America ranked as “Best in Class” over 20 top U.S. fin...

This research report from Mercator Advisory Group reviews the trends in the procure-to-pay spectrum of systems and processes.

In this report, we review the current condition of U.S. credit cards, identify income and expense categories, and suggest where issuers may find opportunities by tuning revenue lines or decreasing expense lines.

Cryptocurrency investment has emerged as a tax-deferred retirement solution, which solves a problem for crypto investors also looking at a long-term investment horizon that expects capital gains. As younger investors—those between the ages of 21...