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2016 will be remembered as a banner year for fraudsters as numerous measures of identity fraud reached new heights, with 15.4 million fraud victims in 2016 — the highest on record. And while losses increased by a relatively modest $700 million...
Bitcoin and its fellow cryptocurrencies, with their decentralized nature and the inherent cost advantages of their underlying blockchain technology, are being heralded as potential solutions in serving this community (often typified as migrant...
A strong level of consumer interest in voice control of mobile banking is not being matched by bank development to meet the emerging demand. Delivered initially through banks’ mobile banking applications, voice assistants will evolve to handle...
To help banks looking to give small businesses the tools they demand, this report broadens the "build, buy, or partner" model introduced in previous Javelin research to all types of feature upgrades – providing readers an innovation framework....
This report examines the domestic U.S. P2P market and, briefly, the A2A (account to account, or “me to me”) market. It focuses on how the market is evolving, user channel preferences, key uses of P2P, desired new features, and differences in use...
In this report, Javelin examines the current state of the mobile channel in handling the banking and payments tasks of small business customers, outlines eight areas of opportunity for immediate development, explores the specific roles of...
In 2015, nearly 1 million accountholders switched primary financial institutions as a result of fraud. Poorly handled by the victim’s FI, fraud can prove a tremendously disruptive event. Conversely, quick detection and pain-free resolution can...
A growing number of so-called robo investment firms, fintech innovators, and bank partnerships is rushing to refine a cost-effective business model for investment services in a digital-first era. The challenges are numerous, starting with how to...
Bitcoin — and by extension its blockchain — has captivated the financial industry. On paper, a private version of the virtual currency’s distributed ledger technology (DLT) could be a common-sense replacement for an array of traditional networks...
Javelin’s latest Future Trends report is making a notable departure from previous editions. We want our clients to be alerted to upcoming trends over a longer time horizon to be better prepared to address these challenges and opportunities. The...
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RT @JavelinStrategy: Whether it's a confidence in the security of accounts or faith in the guidance of a financial advisor, trust is key to…
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RT @JavelinStrategy: "Though BEC isn't a new crime—the FBI started tracking it in 2010—it's also finding new targets within small and midsi…
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RT @JavelinStrategy: *JAVELIN AWARDS* .@NavyFederal, @askRegions, and @USAA take top Honors in Javelin's 2018 Trust in Banking Awards. Rea…
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