Javelin Research

Connected cars, light bulbs, voice assistants, chatbots, and more! The “Internet of things” (IoT) is expanding swiftly with new types of devices, many of them carrying potential to support banking and payment services. These emerging channels offer...
This report takes a closer look at some of the major faster payment initiatives and explores their potential opportunities for adoption as well as any potential barriers.
This report ranks seventeen of the largest financial institutions in the US according to their level of trust among accountholders and considers the factors that can engender or undermine trust in a financial institution.
This original report, sponsored by EZShield, examines the opportunity for financial institutions to offer identity protection services to their accountholders, in light of the fraud threats faced by digital-first consumers. With consumers facing a...
Despite warnings from academics, former intelligence community officials, and federal law enforcement, some security professionals at financial services companies harbor a willingness to attack their adversaries. Not necessarily to destroy outside...
In April 2018, the World Wide Web Consortium (W3C) advanced the Web Authentication (WebAuthn) standard to the Candidate Recommendation stage. This standard defines an application programming interface (API) that can be incorporated into browsers...
Drawing on Javelin’s Digital Banking Maturity Path, this initial report provides a strategic roadmap to help understand where mobile banking has grown beyond being just a tool for transactional updates and interactions.
The Consumer Financial Protection Bureau recently finalized a new rule governing the underwriting of certain short-term loans, notably payday loans. These loans are most frequently provided by local payday lenders, often at extremely high interest...
Drawing on Javelin’s Digital Banking Maturity Path, this report provides a tactical and strategic roadmap to position a bank or credit union as a trusted adviser and long-lasting financial partner. The report identifies 36 principles that are...
Analysts from Javelin’s Payments practice recently attended FinovateSpring 2018. Of the firms presenting, Javelin identified four innovative companies, highlighted in the report in alphabetical order, that we felt our clients should be aware of and...

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