Since the passage of the Paycheck Protection Program (PPP) in March, financial institutions and technology vendors have worked overtime to process applications and distribute funds in support of small businesses and their employees negatively...

This report examines new models for auto lending and leasing, how market newcomers are attracting consumer interest, and how the relationships among dealers, lenders, and consumers are evolving.

This report examines the status of RON legislation around the country and the hurdles to adoption. It also assesses consumer preferences for executing loan documents and the business justifications for investing in remote closing technologies.

This report reviews the challenges that financial services companies experience from a technological and organizational point of view, with an emphasis on recommendations to minimize the adverse impacts of restoring normal business continuity after...

This report will provide insight as to which consumers are struggling to pay, identify payment preferences, and outline progressive collection strategies that will make the consumer want to pay back the loan before paying other debt

Javelin’s user experience review provides examples of both challenges and promising approaches from Bank of America, BBVA, Chase, HMBradley, Huntington Bank, Morgan Stanley, One, PNC Bank, USAA, and Wells Fargo.

In this report, Javelin provides an overview of expense management product adoption among business owners, key functionality in the market, the landscape of industry players, and the significant impact these products could have on small-business...

The changes in consumer behavior and technology each influence Javelin’s 2021 industry trends. A new normal has set in, one where the industry needs to be more agile than in the past ten years combined but also one where innovation is thriving....

Data overload has been a problem for financial services for years, and 2021 will be the tipping point that pushes institutions to get their data under control.

In this report, Javelin outlines three key trends that banks, core providers, card networks, and fintech companies should watch for in the coming year to support those efforts: increased development and competition from banks for small merchant...