Webinar

Building Sustainable Engagement in Business Digital Banking

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Webinar Date: September 30, 2021
Time: 10:00 AM to 10:30 AM (PDT)
Presenter(s): Ian Benton
Join Ian Benton, Sr. Analyst for Small Business Banking and Payments at Javelin as he discusses how banks can move small-business customers beyond simple transactions and monitoring to an experience that is central to the financial success of their...
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Reducing Attrition Through Fraud Resolution

Complimentary Webinar
Webinar Date: September 28, 2021
Time: 11:00 AM to 12:00 PM (PDT)
Presenter(s): John Buzzard
Join Javelin to hear how these scams can impact your clients’ loyalty and how to implement the right processes to alleviate the burden from your cardholders.
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Closing Critical Servicing and Messaging Gaps in Digital Banking

Complimentary Webinar
Webinar Date: September 21, 2021
Time: 10:00 AM to 11:00 AM (PDT)
Presenter(s): Emmett Higdon
Join Javelin’s Digital Banking Director, Emmett Higdon, as he shares insights on digital banking’s critical functional gaps, and the engagement opportunities missed as a result. Nuance’s Sebastian Reeve will wade in with examples of how clients are...
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Exposing the Risks of Remote Deposit Capture

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Webinar Date: September 1, 2021
Time: 10:00 AM to 10:30 AM (PDT)
Presenter(s): John Buzzard , Suzanne Sando
Join John Buzzard, Lead Analyst of Fraud & Security, and Suzanne Sando, Sr. Analyst of Fraud & Security, of Javelin Strategy & Research as they discuss how criminals are exploiting remove deposit capture technology.

The Ethics of Behavioral Biometrics

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Webinar Date: August 25, 2021
Time: 10:00 AM to 10:30 AM (PDT)
Join Tracy Kitten, Director of Fraud & Security, and Alexander Franks, Analyst of Fraud & Security, of Javelin Strategy & Research as they discuss why behavioral biometrics is such a critical authentication tool.

Robo-Wholesaler

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Webinar Date: June 3, 2021
Time: 10:00 AM to 10:15 AM (PDT)
Presenter(s): William Trout
Join Will Trout, Director of Wealth Management at Javelin Strategy & Research as he discusses how has the relationship between asset management wholesalers and advisors evolved, and how is it likely to develop going forward.

Searching for Answers: Meeting Digital Customers' Discovery Needs & Expectations

Advisory Webinar: Client Login Required
Webinar Date: June 2, 2021
Time: 10:00 AM to 10:45 AM (PDT)
Join Emmett Higdon and Mark Schwanhausser as they discuss the critical and evolving role that search plays in meeting these expectations, driving satisfaction, and deepening digital engagement.

Shifting Angles in Identity Fraud

Complimentary Webinar
Webinar Date: April 28, 2021
Time: 11:00 AM to 12:00 PM (PDT)
Presenter(s): Tracy Kitten
Moderated by Javelin’s Tracy Kitten, a panel of experts will discuss how the shift to remote transactions during the pandemic irreversibly altered the fraud landscape. Consumers, increasingly vulnerable and fed up with fraud, are demanding more from...

Banking on Digital and AI: Increasing Agent Efficiency and Customer Experience

Complimentary Webinar
Webinar Date: April 14, 2021
Time: 10:00 AM to 11:00 AM (PDT)
Presenter(s): Emmett Higdon
Join Javelin’s Digital Banking Director, Emmett Higdon, and Nuance’s Head of Digital Product Management, Abhay Prasad, for an interactive discussion on how artificial intelligence is making digital communications a more efficient and effective way...

Digital Authentication: Striking a Balance Between Privacy, Friction and Security

Complimentary Webinar
Webinar Date: March 16, 2021
Time: 10:00 AM to 11:00 AM (PDT)
Presenter(s): Tracy Kitten
Please join Javelin’s Tracy Kitten, and Callsign’s Mike Yeardly for a conversation about the current challenges corporations face, relative to needing to secure their digital perimeters while also providing world-class client experience.

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