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Securing Emerging Channels: Virtual assistants, the Internet of things, and beyond
Webinar: Client Login Required
Today, consumers in the U.S. own nearly 870 million “Internet of things” devices, ranging from sophisticated virtual assistants to internet-connected lightbulbs, many of which already have payment or banking capabilities. However, while this offers...
Building Better Digital Banking: Essential Principles for Online and Mobile Banking Excellence
Webinar: Client Login Required
Join two of Javelin’s directors of Digital Banking as they explore the intersections between the channels, highlighting where banks have made the most progress and where significant gaps remain.
Winning the Underbanked: The Long-Term Opportunity in Short-Term Lending
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Payday loans play a vital role in the lives of many consumers who don’t have the cash reserves to cover an emergency expense. They are especially popular with underbanked consumers. However, they are expensive with APRs ranging from 300-750% and can...
2018 Identity Protection Services Market: Building relationships with digital-first customers
Webinar: Client Login Required
Even as identity fraud reaches new highs in the US, the identity protection market is facing new struggles in satisfying users, pointing to the need for IDPS providers to reevaluate how they serve subscribers. Rapidly evolving digital fraud schemes...
2018 Mobile P2P App Scorecard: Going Above and Beyond Basic P2P Functionality
Webinar: Client Login Required
P2P mobile payments have evolved and are now being used as a foundational block to build out a multi-product consumer relationship. As a result, basic P2P functionality is now table stakes and offering a compelling mobile app has never been more...
Increasing Customer Satisfaction and Relationship Depth in Small Business Banking
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Small business owners have traditionally exhibited high degrees of satisfaction with, and loyalty to, their primary bank. But adoption of online and mobile banking and rapid proliferation of credit options are changing how business owners think...
The Role of Applicant Behavior in Identity Proofing
Complimentary Webinar
As account opening continues to transition from physical to digital channels, financial institutions, issuers, lenders, and other organizations must optimize the digital experience of applicants in order to
compete. At the same time, fraud is on...
Overhauling the Mobile Account Opening Experience
Webinar: Client Login Required
One-third of checking account applications are started on a mobile device — more than those initiated online (21%) and nearly equal to the number started at a branch (34%). But bank support for all phases of mobile account opening has not kept pace...
Strategies for a Successful Zelle Rollout
Webinar: Client Login Required
Join Javelin to learn how banks and credit unions can positively influence the rollout, teeing up the P2P service as a trusted, habitual banking service woven into FIs’ money movement capabilities.
Securing the Future of Cryptocurrency Wallets
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Join Javelin in an evaluation of the customer-facing fraud mitigation features of major cryptocurrency wallets and see how they compare against the fraud threats facing cryptocurrency investors.
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