Webinar

Digital Banking Upgrades That Drive Share of Wallet

February 23, 2016 10:00 am to 11:00 am
Presenter(s): Mark Schwanhausser
It isn’t enough for banks and credit unions to win the foundational checking account. The real battle is to ensure that retail and business account holders buy profitable loans, credit cards, and financial services from you rather than from a rival...
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Digital banking creates a ‘convenience conundrum’ – when easy, 24/7 access puts financial institutions (FIs) at risk of losing personal touch and becoming a commodity. The result: The primary FI wins the checking account, but loses subsequent...
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The market for person-to-person (P2P) payments has risen to over $379 billion in 2015. This large market has attracted new technologies, new vendors, and new capabilities, providing consumers with a dazzling array of options for sending money to...
In 2015, 25 million new mobile bankers began using mobile banking for the first time. With the growth of 28 million smartphones and 29 million tablets purchased, mobile is on a growth path to unseat PCs to become the “first screen” in digital...
2014 was a banner year for payment data breaches, with 5.9 million consumers experienced both a card breach and fraud. Securing payment data is now a requirement for any new foray into mobile payments. Tokenization is a natural fit for the rampant...
While many bankers think bank switching means keeping customers from leaving outright, Javelin finds that customers more commonly switch their focus rather than switch financial institutions. Many banks and credit unions are victims of profit-...
As connected devices continue to proliferate, digital commerce is rapidly growing. Almost 75% of Americans made an online purchase through their PCs or mobile devices in the past month, spending over $378 billion in 2014. Javelin forecasts this to...
Bankers who are intent on preparing for the day when digital channels will dominate account opening should rethink their timing. That day has arrived. Digital account opening has jumped 60% in the past year. There are significant challenges to...
Quickly disappearing are the days of using cash or checks to split the bill among friends out to lunch, especially with the advent of services such as PayPal.Me and Snapcash. Over 69 million consumers have conducted a mobile person-to-person (P2P)...
Fraud remains a serious danger in the U.S., but transactions wrongly declined due to suspected fraud — known as a “false positive” — may represent just as big a threat. Javelin estimates it resulted in $118 billion in falsely declined transactions...

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