Webinar

Understanding Your Customer in a Digitized Landscape

Complimentary Webinar
Webinar Date: October 21, 2020
Time: 08:00 AM to 09:00 AM (PST)
Presenter(s):
Experts from SAS and Javelin Strategy & Research discuss the pandemic-driven increase in digital banking and its effects on the fraud landscape and the customer experience.

Data Automation Strategies for Loan Origination and Servicing

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Webinar Date: October 7, 2020
Time: 10:00 AM to 10:30 AM (PST)
Presenter(s): Austin Kilgore
Join Austin Kilgore, Director of Digital Lending for an overview of new sources for underwriting data, the consumer privacy and security concerns that come with their use, and examine the most efficient strategies for maintaining productive...

September Fraud Insights: P2P App Fraud Trends

Complimentary Webinar
Webinar Date: September 29, 2020
Time: 11:00 AM to 12:00 PM (PST)
Presenter(s): John Buzzard
Join PSCU and John Buzzard for a credit union discussion about P2P payment fraud based upon the recent Javelin report “Securing P2P Payments”

Fast Access, Fast Payments

Complimentary Webinar
Webinar Date: September 22, 2020
Time: 02:00 PM to 03:00 PM (PST)
Presenter(s):
Join PSCU and Javelin Strategy & Research for our Aligning Member Expectations with Payment Infrastructure Webinar

Digital Banking During a Pandemic

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Webinar Date: September 16, 2020
Time: 10:00 AM to 10:45 AM (PST)
Best-practice banks responded on the fly to deflect high-volume service requests such as loan modifications, and turned to chat and virtual assistants to point digital customers in the right direction more quickly. Join Emmett Higdon and Mark...

How New Approaches to Reducing Identity Fraud Can Deliver a Better Digital Experience

Complimentary Webinar
Webinar Date: September 3, 2020
Time: 10:00 AM to 11:00 AM (PST)
Presenter(s):
Security controls can be considered as speed bumps and roadblocks to a good customer experience. But with a thoughtful identity management workflow, the opposite is true - security can even enable innovation.

Securing P2P Payments

Advisory Webinar: Client Login Required
Webinar Date: August 26, 2020
Time: 10:00 AM to 10:30 AM (PST)
Presenter(s): John Buzzard
This webinar will be a preview of an upcoming report, highlight key areas of change and provide early recommendations on where to direct your focus.

Driving Digital Transformation: Why is It so Hard?

Complimentary Webinar
Webinar Date: August 19, 2020
Time: 08:00 AM to 09:00 AM (PST)
Presenter(s): Jacob Jegher
Join Javelin's Jacob Jegher and SAS's Joan McGowan as they answer these questions and discuss what has worked, what hasn't, and what's the most direct path to digital-first business. In most of the cases, it's not the fault of the technology.

Updating Your Card Strategy Due to Covid

Advisory Webinar: Client Login Required
Webinar Date: July 29, 2020
Time: 10:00 AM to 11:00 AM (PST)
Presenter(s): Rachel Huber, John Buzzard
This webinar will be a preview of an upcoming report, highlight key areas of change and provide early recommendations on where to direct your focus.

How Banks Can Support Small Businesses as America Reopens

Advisory Webinar: Client Login Required
Webinar Date: June 3, 2020
Time: 10:00 AM to 11:00 AM (PST)
Ian Benton and Mark Schwanhausser will dive into newly-collected data to show how behaviors have changed among business owners, including banking channel migration, nonbank financial services usage, and payments.

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