Webinar

Fast Access, Fast Payments

Complimentary Webinar
Webinar Date: September 22, 2020
Time: 02:00 PM to 03:00 PM (PST)
Presenter(s): Krista Tedder
Join PSCU and Javelin Strategy & Research for our Aligning Member Expectations with Payment Infrastructure Webinar

Digital Banking During a Pandemic

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Webinar Date: September 16, 2020
Time: 10:00 AM to 10:45 AM (PST)
Best-practice banks responded on the fly to deflect high-volume service requests such as loan modifications, and turned to chat and virtual assistants to point digital customers in the right direction more quickly. Join Emmett Higdon and Mark...

How New Approaches to Reducing Identity Fraud Can Deliver a Better Digital Experience

Complimentary Webinar
Webinar Date: September 3, 2020
Time: 10:00 AM to 11:00 AM (PST)
Presenter(s): Krista Tedder
Security controls can be considered as speed bumps and roadblocks to a good customer experience. But with a thoughtful identity management workflow, the opposite is true - security can even enable innovation.

Securing P2P Payments

Advisory Webinar: Client Login Required
Webinar Date: August 26, 2020
Time: 10:00 AM to 10:30 AM (PST)
Presenter(s): John Buzzard
This webinar will be a preview of an upcoming report, highlight key areas of change and provide early recommendations on where to direct your focus.

Driving Digital Transformation: Why is It so Hard?

Complimentary Webinar
Webinar Date: August 19, 2020
Time: 08:00 AM to 09:00 AM (PST)
Presenter(s): Jacob Jegher
Join Javelin's Jacob Jegher and SAS's Joan McGowan as they answer these questions and discuss what has worked, what hasn't, and what's the most direct path to digital-first business. In most of the cases, it's not the fault of the technology.

Updating Your Card Strategy Due to Covid

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Webinar Date: July 29, 2020
Time: 10:00 AM to 11:00 AM (PST)
Presenter(s): Rachel Huber, John Buzzard
This webinar will be a preview of an upcoming report, highlight key areas of change and provide early recommendations on where to direct your focus.

How Banks Can Support Small Businesses as America Reopens

Advisory Webinar: Client Login Required
Webinar Date: June 3, 2020
Time: 10:00 AM to 11:00 AM (PST)
Ian Benton and Mark Schwanhausser will dive into newly-collected data to show how behaviors have changed among business owners, including banking channel migration, nonbank financial services usage, and payments.

Genesis of an Identity Fraud Crisis

Advisory Webinar: Client Login Required
Webinar Date: April 29, 2020
Time: 10:00 AM to 11:00 AM (PST)
Presenter(s): Krista Tedder
Join Krista Tedder, Kathy Stokes, Jason Park, and Norm Marraccini to examine the impacts to your customers and business, with a discussion on how to minimize and mitigate risks. As an industry, we will look back on 2020 as the genesis of an identity...

Securing the FI Contact Center

Complimentary Webinar
Webinar Date: April 15, 2020
Time: 10:00 AM to 11:00 AM (PST)
Presenter(s): Krista Tedder
Join us as we examine the realities in contact centers and why there is urgency in making technology upgrades today and not waiting for tomorrow. The discussion will highlight key findings of the report, Securing the Contact Center, including of...

Surging Digital Demand: Turning Interest into Adoption

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Webinar Date: April 1, 2020
Time: 10:00 AM to 11:00 AM (PST)
Join Javelin President Jacob Jegher and Digital Banking Director Emmett Higdon for a discussion on digital opportunities and priorities. Javelin will explore how top banks are responding, and provide recommendations on maximizing digital channel...

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