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When questioned about their top priorities, security professionals inside small banks and credit unions often cite, protecting their retail banking clients. But when compared to their larger peers, they are generally less prepared to do so. At least...
Financial institutions are overlooking scores of ways to deepen digital relationships with the nation’s 82 million Baby Boomers, typically by assuming it is wiser to double down instead on innovations for mobile-first Millennials. The reality is...
Javelin’s 2019 Identity Fraud Study provides comprehensive analysis of fraud trends in the context of a changing technological and regulatory environment in order to inform consumers, financial institutions, and businesses on the most effective...
This original report, sponsored by AI Foundry, explores the role that intelligent automation is playing in transforming mortgage processing at Atlantic Home Loans.
This research report was independently produced by Javelin Strategy &...
This report is Part I in Javelin’s examination of the account opening vendor space. It provides an overview of the current state of the market and lays out our framework for measuring a vendor’s success. Part II, upcoming, will feature a...
This original research report, sponsored by HYPR, was independently produced by Javelin Strategy & Research. Javelin Strategy & Research maintains complete independence in its data collection, findings, and analysis.
For most...
This report will break down into two categories the risks that ATMs face: logical attacks that focus on the weaknesses embedded within the device’s software and operating systems, and physical ones that involve crooks breaking locks to cash...
On Jan. 14, 2019, the U.S. Justice Department released a new interpretation of the Unlawful Internet Gambling Enforcement Act (UIGEA), stating that the act does not apply solely to sports-related gambling (as had been stated in a 2011 judgment) but...
Payment card controls are features of digital banking that consumers want but the financial services industry has failed to deliver effectively at scale. Despite adoption by card companies and some financial institutions, consumer adoption has been...
This original report, sponsored by the FIDO Alliance, examines the ways that organizations authenticate consumers in digital channels and employees within the enterprise, including the evolving role that strong authentication is playing in...
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