The modular delivery of services in the payments allows rapid deployment of new wrinkles that offer consumers tailored, highly engaging experiences. This report looks at that modular delivery model and explores strategies to help payments companies...

Javelin Strategy & Research evaluated 11 vendors in its 2021 Digital Banking Platform Vendor Scorecard, identifying a “Best in Class” winner (Backbase) as well as two leaders (Apiture and Q2) and two leaders in each of three sections:...

The traditional definition of “financial relationship” has changed forever. For banks to adjust to this change and deepen their connections with customers, they will have to embrace new ways of defining those relationships, speed their evolution...

The trends in cybersecurity in the coming year will be marked by shifts in focus. Ransomware, long directed mainly at businesses, will increasingly afflict everyday consumers, many of whom are ripe targets for criminals. At the financial institution...

Roughly 20 years after the advent of eNotes in the mortgage industry, fully paperless loans still account for only a small fraction of overall volume. The fact is, digital closings offer many advantages over traditional in-person, on-paper closings...

The prevention and mitigation of fraud is a bottom-line concern for banks. For the owners of small businesses among their customers, fraud can be devastating to the enterprise and to the banking relationship. The best line of defense against fraud...

In this report, a companion piece to Three Priorities for Countering Fraud Against Small Businesses, Javelin outlines why small businesses are uniquely susceptible to fraudulent activity, and provides a detailed framework for how banks can deputize...

Real-time payments, which transfer funds almost instantaneously, are opening new opportunities for FIs to provide consumers with greater financial control and confidence. These are pivotal times, and FIs are squandering their advantages over...

It’s a democratized and increasingly self-serve landscape for investors, but here’s the good news: Incumbent wealth managers can compete in this environment. Those who do will meet investors’ ever-shifting needs, and that requires personalization, a...

The banks that succeed over the next decade and remain relevant against increasing nonbank competition are the ones that will build a personalized, omnichannel experience that helps solve the most pressing issues for small-business clients: getting...