Javelin Research

This report explores the opportunity available to banks, credit unions, and digital banking vendors to develop a solution targeted at this segment and outlines the leading digital features that would constitute such an offering.
This report provides a road map on how to work with fintech partners, outlines how to create an organizational framework to minimize operational risk, and offers product mananagement strategies to empower your teams to identify fintech companies...
The popular conversation around ransomware has shifted from detection to remediation. Hospitals, municipalities, and other victims frequently end up paying their extortionists through third parties promising data recovery services. 
Javelin’s fourth annual Online Banking Scorecard evaluates 25 top U.S. financial institutions with an eye toward features that will make it easier to manage banking chores, improve financial wellness, increase digital engagement, and position a bank...
Javelin’s 2019 Mobile Banking Scorecard shines a bright light on a growing dichotomy between the best apps in the U.S. and the homogenous majority. Most of the mobile banking apps from the 25 largest banks in the country nail the basic transactional...
After a challenging 2017, the identity protection service (IDPS) market rebounded in 2018, growing 16% to reach $4.3 billion in revenue. While notable growth in direct-to-consumer sales demonstrates that many consumers value the protections offered...
This original report, sponsored by NICE Actimize, examines the fraud threats facing instant payments and charts a path forward for organizations to learn about the challenges and best practices from previous faster payments initiatives...
This report explores the variety of opportunities available to innovative banks and third-party providers to help small-business clients by incorporating cash-flow analysis and projection into digital solutions.
This report outlines the types of cloud services FIs are adopting, as well as the perceived security threats that accompany such applications.
Since 2011, Javelin has tracked consumers' perceptions of the "Gang of Five" – Apple, Google, Amazon, PayPal, and Facebook – and how these technology firms compare with banks in terms of trust, innovation, and partnership in the success of their...

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