Javelin Research

Identity Fraud in Three Acts: A Consumer Guide

Whitepaper
Date: October 28, 2020
Author(s): John Buzzard
Research Topic(s): Fraud Management, Fraud & Security
This report sponsored by AARP explores the impact of identity fraud on U.S. consumers aged 55+ and how technology may play a role in the ability of consumers to protect themselves from financial harm as a result of identity fraud. ...

Future-Proofing Payment Card Strategies

Javelin Report
Date: October 22, 2020
Research Topic(s): Payments
This report is the second in a series covering payment impacts due to the changes in payment behavior. This report focuses on how payment habits affect the total cost of ownership of a card program and what is required for maintaining digital top-of...
This report, sponsored by SAS, explores how the increasingly digital nature of payments changes how fraud occurs and how mitigation efforts need to adapt. This report is based on 120 independent interviews of payment and security...

Optimizing Dispute Strategies

Javelin Report
Date: October 12, 2020
Author(s): Rachel Huber
Research Topic(s): Payments
This report evaluates consumer needs for disputing transactions and the challenges faced, and offers guidance on how financial services—both issuing and merchant—can improve the dispute experience to retain customers.

Identity Fraud in the Digital Age

Whitepaper
Date: October 1, 2020
Author(s): John Buzzard
Research Topic(s): Fraud Management, Fraud & Security
This original report sponsored by GIACT examines the challenges of identifying criminal activity associated with new account openings. As criminals exploit technology and consumers become increasingly dependent on digital technology,...

Data Automation Strategies for Loan Origination and Servicing

Advisory Webinar: Client Login Required
Date: September 30, 2020
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
Join Austin Kilgore, Director of Digital Lending for an overview of new sources for underwriting data, the consumer privacy and security concerns that come with their use, and examine the most efficient strategies for maintaining productive...

Automating Third-Party Data Validations

Javelin Report
Date: September 29, 2020
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
This report will evaluate new sources of this data, the consumer privacy and security concerns involved in their use, and examine the most efficient strategies for incorporating these data sources into consumer lending origination processes.
​America’s small businesses have undergone a period of profound adaptation during the COVID-19 shutdown. If banks take the right steps coming out of the pandemic, these rapid shifts will transform how businesses interact with their banks...

Key Takeaways from the 2020 Digital Mortgage Conference

Impact Note
Date: September 24, 2020
Author(s): Austin Kilgore
Research Topic(s): Digital Lending
The digital mortgage revolution is rapidly producing more sophisticated tools and capabilities that now reach every sector of mortgage finance — the pace of which has accelerated due in large part to the COVID-19 pandemic. This note provides an...

Improve Real-Time Payment Market Positioning Through Consumer Diversity

Javelin Report
Date: September 23, 2020
Author(s): Krista Tedder
Research Topic(s): Payments
This report helps focus on how consumer groups can be evaluated to diversify ways to pay and expand the market share of the financial institution through accessibility.  

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